Territory Sales Manager

• Mar 2023 - Present

Providing state-of-the-art turnkey packaging solutions to support companies in reaching their production and throughput goals quicker, with higher efficiency and reduced labor usage. Providing state-of-the-art turnkey packaging solutions to support companies in reaching their production and throughput goals quicker, with higher efficiency and reduced labor usage.

Field Service Manager

• Mar 2022 - Jan 2023

Field Service Supervisor

• Oct 2020 - Mar 2022

Customer Care Manager

• May 2019 - Sep 2020

Territory Manager

• May 2017 - May 2019

Sales Representative

• May 2015 - Mar 2017

Inside Sales Representative

• Jan 2015 - May 2015

Internally managing a customer base under a given dollar value while meeting monthly targets. Building a solid foundation and relationship with the given territory customers. Attempting to bring back dormant accounts.Forecasting re-orders and ensuring nothing slips through, especially with customers with lesser annual sales.Work on growing and building smaller accounts to a more significant amount by up-selling a variety of product offerings. Processing orders, responding to customer inquiries/concerns and providing quotes as necessary.Suggesting equipment, hand tools and products based on applications. Show less

Inside Sales Support Specialist

• Aug 2013 - Dec 2014

Work closely with the Outside Sales Representatives on building sales with existing customers based on the ordering history provided through forecast reports, while also upselling supplementary products that could potentially meet the customer's needs.

Inside Sales Representative

• Feb 2013 - Aug 2013

* Contact customers on a daily basis to secure and develop sales * Respond to customer inquiries, research and rectify customer concerns and issues. This refers to all banners as well as independent customers * Recommendations of additional products to meet customer’s needs * Issue credit that customers call in and have Sales Manager sign off on * Troubleshoot issues for Outside Sales Reps * Work closely with Outside Sales Team to increase customer sales * Maintain up to date calling lists and order guides. Calling sheets need to be updated and revised on a bi-weekly basis * Cover receptionist duties when needed, such as directing incoming phone calls accurately, receiving and sending out packages, signing in visitors and closing duties Show less