Experience

College of Southern Maryland

• United States
• Higher Education
• 500 - 600 Employee

• Coordinator Testing Services

  • Aug 2015 - Present

  1. Coordinate and supervise all the activities of the College of Southern Maryland Testing Centers by ensuring all areas are properly functioning and following testing standards.2. Manage the Accuplacer Placement testing system by generating and managing testing sites, branching profiles, cut scores, user profiles, and system troubleshooting.3. Develop and updates non-course equivalences for test scores in Colleague.4. Travel among three CSM testing centers to make sure all testing centers are well-staffed, trained and equipped to run the day to day operations and to providing personal support whenever they need.5. Scheduling and administration of placement testing at Charles, St. Mary’s and Calvert County High Schools.6. Serve as Site Supervisor for National Testing such as ACT, SAT, and LSAT. Hire and train Associate Supervisors and Proctors for national testing.7. Being the first point of contact for three Testing Center Managers for test administration, staffing, operations, and technical issues. 8. Budget handling for Testing Centers and ordering inventory and equipment as necessary.9. Coordinate with internal and external stockholders to share data and serve as a subject matter expert in academic placement, assessment, and related policies and procedures.10. Coordinate and provide leadership on College committees, National Colleges Testing Association (NCTA), Maryland Colleges Testing Association (MCTA), and external committees as appropriate.

• Testing Center Manager

  • May 2012 - Jul 2015

  1. Manages, maintains, monitors, supervises and coordinates the scheduling of testing activities at the La Plata Testing Center.2. Administers the college’s skills assessments, credit-by-exam, distance education, on-line, telecourse, self-paced and credit-free program testing and other designated tests. Responsible for the entry of all skills assessment scores in Colleague.3. Provides required reports (monthly and annually) of testing activities. Administers Departmental Exam on the La Plata Campus. Administers distant learning and skills assessments for students from other colleges within the parameters established by the Student Success Center Department. 4. Assists with Charles County High School skills testing activities. Supports Department Chairs and faculty with testing needs off campus that support college, departmental or strategic objectives.5. Coordinates special needs and emergency testing activities for faculty and staff with-in the parameters established by the Student Success Center Department. 6. Establishes with the Director of the Student Success Center testing procedures/policies for new testing activities. Ensures the accuracy of information. 7. Submits in timely fashion information regarding the Testing Center activities and provides updates for Student Success Center web page. Attends the college in the state testing affinity group.Courses and Training at CSM;Hazardous Communication 2.00Defensive Driver Training 2.00Sexual Harassment Awareness Training 2.00FERPA Online Training 2.00Information Security Basics (online) 1.50Introduction to Colleague 3.00Payroll $en$e 1.50Information Technology Services (ITS) Overview 1.50GroupWise Basics 3.00CSM Telephone Training 3.00New Employee Orientation 4.00GroupWise Calendar 1.50Advanced GroupWise 3.00



PSI Services LLC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Test Center Proctor

  • Mar 2012 - May 2012

  Administer exams using a computerized network system, and may be responsible for conducting fingerprint processing in the future using an electronic fingerprint scanning machine. Data entry and general office tasks are required, including but not limited to: Ordering supplies, assisting and training new employees with the administration of exams, fingerprinting, light cleaning and office maintenance.



Prometric / U.S. Educational Foundation

• Coordinator Karachi Office

  • Apr 2010 - Jun 2011

  1. Supervisory responsibility for management and administration of computer, paper and internet base testing and Supervision of USEFP Karachi office operations, which includes handling of all administrative and management related functions required for smooth office functioning.2. Assigning tasks and responsibilities to staff members for management, decision making and coordination of work flow to achieve organizational goals in timely and professional manners. 3. Assist Manager in hiring and training of test center and support staff. Evaluating work performance; providing feedback, direction and guidance; keeping personnel abreast of new or revised information; answering questions; and recommending and/or implementing personnel actions. 4. Supervising all Human Resource related responsibilities for Testing, Advising and Support Staff. Planning duty and alternate working hours for TCAs and support staff to facilitate smooth office operations. Keeping updated leave record of test center staff and reporting that to the Manager and Finance Department on regular basis. 5. Ensuring the adherence to test center procedure and performance in accordance with the Standard Operating Procedures and Client Practice. Responsible for maintain test center integrity and security.

• Test Center Administrator

  • Jun 2008 - Mar 2010

  1. Administer paper base, computer base and internet base tests by maintain an efficient, secure test center environment while delivery of computer base exams to candidates taking professional licensing and certification exams.2. Confirm registrations and checking-in test takers in accordance with testing procedures for each exam and adhere to quality and security measures. Including, File irregularity reports for unusual situations to Prometric/Supervisor/Manager and Timely installation / updates of client specific software.3. Handle and dispatch of paper-base exam related material. Multitasking different office and testing related activities to achieve tasks and activities in efficient ways.