Salman Ali

Parts Consultant at Mercedes-Benz Commercial Vehicles Kuwait
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Contact Information
us****@****om
(386) 825-5501
Location
Kuwait, KW
Languages
  • English Full professional proficiency
  • Arabic Professional working proficiency
  • Hindi Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • Ford CPWD (Certified Wholesale-parts Salesperson)
    Ford Motor Company
    Apr, 2018
    - Nov, 2024
  • Parts Process Specialist - Mercedes Benz Global Training
    Mercedes-Benz Cars Middle East
    Dec, 2015
    - Nov, 2024
  • Qualification Program for parts Salesperson- Mercedes Benz Global Training
    Mercedes-Benz Cars Middle East
    Oct, 2014
    - Nov, 2024
  • Diplôme d'études en langue française
    Alliance Française of Madras
    Dec, 2011
    - Nov, 2024

Experience

    • Kuwait
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Parts Consultant
      • Dec 2018 - Present

      Played a key role in developing the parts business for the new organization by establishing new fleet customers and maximizing Sales • Acquiring and managing key account Mercedes CV customers (Fleet, Wholesale & Govt.) • Periodic customer visits for market analysis and improve customer relation • Convince the customers by highlighting special features and benefits of Genuine Spare Parts • Focus on daily Sales KPIs and targets assigned Played a key role in developing the parts business for the new organization by establishing new fleet customers and maximizing Sales • Acquiring and managing key account Mercedes CV customers (Fleet, Wholesale & Govt.) • Periodic customer visits for market analysis and improve customer relation • Convince the customers by highlighting special features and benefits of Genuine Spare Parts • Focus on daily Sales KPIs and targets assigned

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Parts Consultant
      • Jan 2017 - Dec 2018

      Played a key role in developing the business for the new organization by establishing new customers and maximizing Sales • Identified companies to promote sales of Motorcraft Batteries, lubricants and Genuine Ford spare parts • Convinced the customers by highlighting special features & benefits of the represented product • Initiated creation of customer account with approved credit terms as per company guidelines to complete the sales process • Pre-empted customer needs & submission of sales forecast to ensure timely ordering to meet customer demand • Tracked & reported competition in terms of prices, new product introductions, special promotions & product failures • Ensured customer satisfaction & retained active customer base by assuring timely delivery, frequent visits & providing excellent after sales service • Continuously developed new customer base to ensure consistent performance Show less

    • Sales Executive Spare Parts
      • Jan 2014 - Dec 2016

      • Prepared Service and Accident repair estimates and handled right parts to workshop • Accurately recorded all documentation related to stock movement, both routine and exceptional within stock control system • Prepared regular reports on workshop part sales volume • Assisted workshop for special modification parts and vehicle restoration • Planned and maintained regular supply chain operations and inventory of branch • Dealt with retail customers and handled telephone enquiries as required Show less

    • Kuwait
    • Market Research
    • 1 - 100 Employee
    • Market Research Analyst- Internship
      • Jun 2009 - Jun 2009

      Student job - Conducted market surveys on Kuwait's fast food industry. - Gathered data and customer's opinion. - Worked closely with team members and Team Leader in analysis and reporting activities. Student job - Conducted market surveys on Kuwait's fast food industry. - Gathered data and customer's opinion. - Worked closely with team members and Team Leader in analysis and reporting activities.

Education

  • University of Madras
    Bachelor’s Degree, Business Administration and Management, General
    2010 - 2013
  • Indian Community School, Kuwait
    High School, International Business/Trade/Commerce
    1996 - 2010

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