Experience

Baésic Fit

• India
• Wellness and Fitness Services
• 1 - 100 Employee

• Associate Operations Manager

  • 2021 - Present

  I joined the this start-up with the task to manage the in-house delivery fleet as well as to manage other facility related operations.Some key highlights from my stint here include:- Overhauling the existing delivery fleet whilst ensuring no disruption in service- Cutting cost by over 50% in the logistics by changing the model of engagement and service with Delivery Partners- Got optimal verification and payout structure established so that it becomes a win-win for both the management and the fleet- I have also recently taken over some bits of the facility operations to ensure smooth functioning of the production. This is new for me but I have taken over roster management, cost optimization and hygiene control measures



Zomato

• Food and Beverage Services

• Fleet Operations Manager

  • Jun 2018 - Oct 2021

  This was my first job after college. Working here gave me exposure to the high flux and demanding requirement as in any start-up. Since delivery was still relatively new, I was able to work directly with city level leadership team to establish good supply and fulfilment operations.Some key highlights of my work include:- Getting localised supply of Delivery Partners and taking care of the entire onboarding process- Coordination with the fleet to ensure availability in the competitive space- Establish exclusive contracts with delivery partners to ensure on-time fulfilment- Liaise with unions and authorities at the time of strikes as well as low-demand time so that Mumbai as a whole always had smooth running of operations on ground