Experience

Pitco Frialator Inc
• Customer Service


SML

• Australia
• Design Services
• 1 - 100 Employee

• Account Executive

  • Oct 2012 - Jun 2014

  Brand labeling company- Handle accounts to develop customers brand labeling. Work with all departments and locations to achieve this.- Pricing manager, Art department, Designers, Product development, CSR to enter order request. Also work with accounting department for terms or if require pre-payment. Work to get past due invoices paid. Provide customers current status of development, production and shipments. Provide reports to customers on their items development, cost, inventory balances. Work with other SML locations in USA and Hong Kong, Peru, DR and others. This done in English. Worked from Home office. Self starter. Show less



Pittsfield Id Technologies LLC

• Customer Service Rep/Sales

  • Aug 1995 - Sep 2012

  Brand Labeling company- Worked as CSR. Handled a few Salesman accounts in development and order placement, Worked with all departments to achieve this. Worked on Company inventory twice a year. Taking actual counting, data entry, work along with President of the company to resolve any conflicts in reports. Company started down sizing, as this happened I took on more responsibilities. Became in-house sales. Handled very stressful situations with late orders to provide customers with news to keep their business for current and future orders. Was down to 4 Employees when I had to opportunity to move to SML n same industry. Show less



Suncook Trim

• Customer Service Supervisor

  • Sep 1987 - Aug 1995

  Brand labeling Company-Started working doing clock counts for looms and worked up to CSR. Became Supervisor of small staff. Brand labeling Company-Started working doing clock counts for looms and worked up to CSR. Became Supervisor of small staff.