Operations Associate

• Jul 2022 - Present

Medical Care Specialist

• Mar 2021 - Jul 2022

• Conducting new market research projects to identify contrasting state laws in preparation for the company to expand services into 22 new states. Determining physician supervision requirements, continuing education units requirements, and prescriptive authority restrictions. • Outlined a new referral process workflow by streamlining internal tools and procedures, which improved efficiency and increased referral processing rates by 50%. • Leveraging industry standard tools and platforms like Docusign, Google Suites, and Salesforce. • Managing all requests concerning medical documents, disability inquiries, medication refills and prior authorizations, labs, and referrals, achieving an average of 200 resolved requests per week and consistently achieving highest daily metrics amongst a team of 30 people. Show less

Medical Assistant

• Oct 2020 - Mar 2021

• Executed several patient protocols and procedures including acupuncture, trigger point and epidural injections, and EMG’s to support the practice of the primary neuromuscular-skeletal physician. • Maintained medical records and scheduled appointments for over 300 patients receiving treatment. • Executed several patient protocols and procedures including acupuncture, trigger point and epidural injections, and EMG’s to support the practice of the primary neuromuscular-skeletal physician. • Maintained medical records and scheduled appointments for over 300 patients receiving treatment.

Research Assistant

• Sep 2018 - Jun 2020

• Processed fMRI data, involving programming in Python and using Analysis of Functional Neuroimages (AFNI) to investigate the development of cognitive control of adolescents with ADHD. • Increased efficiency by limiting manual review by 85% through python scripts that processed and prepared fMRI scans for research analysis of the brain activity and its correlation to ADHD. • Executed data collection, entry, and scoring of measures related to cognitive functioning and behavior. • Processed fMRI data, involving programming in Python and using Analysis of Functional Neuroimages (AFNI) to investigate the development of cognitive control of adolescents with ADHD. • Increased efficiency by limiting manual review by 85% through python scripts that processed and prepared fMRI scans for research analysis of the brain activity and its correlation to ADHD. • Executed data collection, entry, and scoring of measures related to cognitive functioning and behavior.

Kidney Transplant Research Intern

• Jun 2019 - Sep 2019

• Assisted nephrologist Dr. Flavio Vincenti in NIH and industry-sponsored clinical research trials on immunosuppressants, antiviral prophylaxis, and cellular therapies for kidney transplant recipients. • Shadowed and assisted the entire clinical research team in executing four simultaneous research studies including study enrollment, patient visits, laboratory procedures, and data collection. • Assisted nephrologist Dr. Flavio Vincenti in NIH and industry-sponsored clinical research trials on immunosuppressants, antiviral prophylaxis, and cellular therapies for kidney transplant recipients. • Shadowed and assisted the entire clinical research team in executing four simultaneous research studies including study enrollment, patient visits, laboratory procedures, and data collection.