Realtor

• Jan 2023 - Present

Office Manager

• Dec 2015 - Jul 2023

 Manage all employees and oversee day-to-day operations Maintain current status of state licenses and permits through proper renewal processes Establish new contracts with insurances and train staff on proper billing of claims Train all staff members on any updated protocols with insurances, oxygen procedures, and new statutes Responsible for billing all receivables and making sure accounts are collected in a timely manner Keep track of accounts payable to make sure all accounts remain in good standing, conserve company funds by taking advantage of discounts when available Show less

Billing Specialist

• May 2014 - Dec 2015

 Completed intake and billing on durable medical equipment to most major insurances, maintained working knowledge of insurance guidelines including Medicare, Medicaid, BCBS, and Tricare Oversaw accounts receivables to ensure all claims were being paid in a timely manner Kept track of and worked insurance denials and aging Oversaw accounts payable to ensure all accounts remained in good standing, conserved funds by taking advantage of discounts when available

Leasing Manager

• Aug 2013 - Apr 2014

 Oversaw all touring and leasing operations at a startup student housing property Created new marketing ideas by integrating technology and market information through market surveys and market research Trained all new hires on taking rent payments, operating systems, touring, sales strategies, lease signing, and credit and background checks. Attained 100% capacity during the leasing season

Community Assistant

• Oct 2011 - Aug 2013

 Acted as first point of contact for residents and parents Prepared lease packets, managed lease signing with new residents, accepted rent payments, handled all resident mail and packages Trained new hires on operating systems, lease signing protocol, and performed background and credit checks Reached 100% capacity each leasing year at a startup student housing property