Senior Producer

• Jan 2023 - Present

Auto Manager

• Nov 2019 - Jan 2023

Writing and servicing the majority of auto insurance for the Thomas Rush Agency.

Agency Producer

• Jan 2017 - Nov 2019

As a licensed agent I am now doing a bit more than in my previous role, but still working with existing clients and doing whatever necessary to help out with keeping this office running efficiently,

Public Relations Manager

• Aug 2006 - Nov 2019

Coordinating and directing quotes, policy endorsements, and billing inquiries for a range of clients. Quality control of new business and policy changes. Implemented an agency database to consolidate client records and move toward a paperless environment. Converted agency documents to digital format in order to update antiquated system.

Independent Demonstrator in Texas

• Aug 2005 - Jan 2021

Taking paper crafting to a whole new level! Taking paper crafting to a whole new level!

Resolution Analyst

• Feb 2000 - Sep 2002

Subordinations, Modifications, Partial Releases, Easements, Lot Line Adjustments, re-plats, PMI termination, general research, 1098 year-end corrections, MCC reporting to the IRS, and reconciliation and disbursement of appraisal and BPO fees to Vendors and FHLMC.

Assumption Coordinator

• May 1996 - Feb 2000

Corresponding with customers, title companies and attorneys, training and mentoring new employees, preparing and sending closing packages, post closing processing, weekly and monthly reports, and auditing files to ensure Investor guidelines were followed.

Assumption Specialist

• Oct 1994 - May 1996

Processing simple assumptions, name changes, and assumption statements. Written and verbal correspondence with homeowners, and their closing agents.

Payoff Specialist

• Apr 1994 - Oct 1994

Preparing and sending Release of Liens for paid in full loans in 12 different states along with the appropriate recording fees. Preparing and sending Release of Liens for paid in full loans in 12 different states along with the appropriate recording fees.

Receptionist

• Sep 1992 - Apr 1994

Telephone operations, message taking and data entry. Temporary assignment lasting six months at Sunbelt National Mortgage Corporation (n/k/a First Horizon) until hired full-time. Telephone operations, message taking and data entry. Temporary assignment lasting six months at Sunbelt National Mortgage Corporation (n/k/a First Horizon) until hired full-time.