Sally Ram

Customer Service Specialist at Northwestern Publishing House
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Contact Information
us****@****om
(386) 825-5501
Location
United States, US

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5.0

/5.0
/ Based on 2 ratings
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Roxy Bannerman

Sally is an excellent Customer Service representative. She has all the important skills, but her willingness to listen and get to the root of a problem, then fix it, is her best asset. Sally has a great sense of humor and is truly missed at Taste of Home Entertaining. If it were possible, I would have her back in an instant.

Curt Bauer

Sally is very good at customer service. She goes out of her way to make people happy. She is a welcome addition to our team. Sally leads her group by setting good business practices.

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Experience

    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Customer Service Specialist
      • Feb 2022 - Present
    • United States
    • Medical Practices
    • Customer Service Specialist
      • Sep 1963 - Present

      You name it we do it. You name it we do it.

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Aug 2016 - Aug 2022
    • Customer Service
      • Feb 2012 - Jul 2016
    • United States
    • Telecommunications
    • Customer Service
      • Jan 2009 - Feb 2012

      Answered incoming calls from U.S. Cellular customers. Did troubleshooting on phones, gave current charges for services, and went over cusotmers bills and charges. Answered incoming calls from U.S. Cellular customers. Did troubleshooting on phones, gave current charges for services, and went over cusotmers bills and charges.

    • Personal Care Product Manufacturing
    • 700 & Above Employee
    • Unit Leader, Rep
      • 2000 - 2009
    • customer service
      • May 2008 - Oct 2008

      I'm currently seeking employment, was let go from KeyImpact due to merger and my position was eliminated. I'm currently seeking employment, was let go from KeyImpact due to merger and my position was eliminated.

    • Consultant Support & Tech Support Email Coordinator
      • Sep 2006 - Apr 2008

      Answered consultant and tech support incoming emails. Assisted consultants with any problems they were experiencing with the computer system, and inputting their orders. Mainly worked with the consultants that were unable to contact us during our business hours. Answered consultant and tech support incoming emails. Assisted consultants with any problems they were experiencing with the computer system, and inputting their orders. Mainly worked with the consultants that were unable to contact us during our business hours.

    • United States
    • Advertising Services
    • Customer Service
      • Apr 1999 - Mar 2006

      Customer Service duties, liaison between the Foodservice Distributors and various manufactures. Inputting of various Distributors orders into the manufactures for delivery or pickup. Performed receptionist duties for approximately 1 year prior to leaving. Ordered all office supplies, handled all incoming and outgoing mail, answered telephones and directed all calls to requested extentions or voice mail. Performed various duties as directed by the administrative assistant. Customer Service duties, liaison between the Foodservice Distributors and various manufactures. Inputting of various Distributors orders into the manufactures for delivery or pickup. Performed receptionist duties for approximately 1 year prior to leaving. Ordered all office supplies, handled all incoming and outgoing mail, answered telephones and directed all calls to requested extentions or voice mail. Performed various duties as directed by the administrative assistant.

    • Customer Service
      • 1990 - 1999

      Customer Service, inputting customers orders, covering for the supervisor when needed, ran salespeople's sales routes in their absence. Trained incoming new customer service reps. Customer Service, inputting customers orders, covering for the supervisor when needed, ran salespeople's sales routes in their absence. Trained incoming new customer service reps.

    • United States
    • Technology, Information and Internet
    • customer service
      • 1990 - 1999
    • United States
    • Biotechnology Research
    • customer service
      • 1990 - 1999
    • United States
    • Warehousing and Storage
    • customer service
      • 1990 - 1994

Education

  • Milw Aollege
    1962 - 1983

Community

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