Experience

BioIVT

• United States
• Biotechnology Research
• 200 - 300 Employee

• Customer Service Specialist

  • Oct 2022 - Present

  Duties include initial customer interactions, forming quotes, order processing and execution as well as archiving client records. Software used includes Sage X3, Salesforce, Outlook and teams Duties include initial customer interactions, forming quotes, order processing and execution as well as archiving client records. Software used includes Sage X3, Salesforce, Outlook and teams



Brandborne

• United Kingdom
• Design Services
• 1 - 100 Employee

• Office Administrator

  • Apr 2021 - Present

  -Prepare expenses and overtime for payroll -Log invoices and chase payments -Monitor leave -Prepare expenses and overtime for payroll -Log invoices and chase payments -Monitor leave



ABN AMRO Commercial Finance in Haywards Heath

• Haywards Heath, West Sussex, United Kingdom

• Receptionist

  • May 2017 - Mar 2021

  Work on a AVAYA one-X switch board Work on a AVAYA one-X switch board



iProspect

• Advertising Services
• 700 & Above Employee

• Personal Assistant to Managing Director /Traffic Manager

  • Sep 2015 - Nov 2016

  - Set up a Traffic system for Johannesburg and Cape Town office - Liaison between client service, designers, content writers, bought media and Tech - Develop and maintain internal relationships with creative and client service teams - Responsible for managing daily schedules - Work closely with creative director - Make sure jobs stay profitable - Have weekly status with client service -Organised the MD diary -Took minutes in the Board meetings - Set up a Traffic system for Johannesburg and Cape Town office - Liaison between client service, designers, content writers, bought media and Tech - Develop and maintain internal relationships with creative and client service teams - Responsible for managing daily schedules - Work closely with creative director - Make sure jobs stay profitable - Have weekly status with client service -Organised the MD diary -Took minutes in the Board meetings



Aqua Agency

• South Africa
• Advertising Services
• 1 - 100 Employee

• Traffic Manager (Quick-turn Studio)

  • Apr 2014 - Aug 2015

  • Liaison between client service, designers and copywriters • Schedule management to a team of 12 • Compile weekly reports of tasks to meet required hour allocation • Co-ordination of projects throughout the different departments • Daily internal meetings with the Traffic Department • Develop and maintain internal relationships with creative and client service teams • Responsible for managing daily schedules of the Quick-turn Studio • Creative team consists of 12 junior/senior designers and copywriters • Responsible for overall Quick-turn Studio time management to ensure timesheets are completed weekly and does not adversely affect business profitability • Work closely with the creative director to ensure the Quick-turn Studio is managed effectively • Participating in upholding the company’s mission and cultural values daily to support the continuation of team-spirit, camaraderie, diversity and brand design Show less



Ogilvy South Africa

• South Africa
• Advertising Services
• 300 - 400 Employee

• Senior Studio Traffic Manager

  • May 2012 - Mar 2014

  • Maintaining efficient systems for traffic maintenance and fulfilling requirements from various sources • Improve traffic system and project management process • Manage design time and design process required and ensuring design projects progress unhindered • Quality control all incoming briefs • Enforcing adherence to work-flow processes, budgets and deadlines • Managing the studio with regard to travel planning, supplies, work place needs, meetings, events etc. • Working closely with senior management to balance workloads and advocate for appropriate timelines on creative projects • Communicating job requests on a weekly basis with senior management • Managing communication process internally in case of conflicts, delays or other unusual situations • Promoting job sharing, smooth work flow and communication between designers • Managing outsourcing with regard to planning, billing and communication • Assisting with strategizing and identifying new ways to maximize ad revenue. • Recruiting specialist freelancers • Participating in upholding the company’s mission and cultural values daily to support the continuation of team-spirit, camaraderie, diversity and brand design Show less



Full Circle (Freelance Recruitment)

• Bryanston

• Traffic Manager/ Freelance Contractor

  • Mar 2004 - Sep 2007

  Clients: Joe Public, JWT, Brand Alive, TBWA Hunt Lascaris, DDB Namibia, Red Nail, Saatchi & Saatchi, J Walter Thompson • Implemented and assisted in setting up new traffic systems • Assisted in aligning the strategic process to the new systems • Assisted in overseeing junior members of staff for clients Clients: Joe Public, JWT, Brand Alive, TBWA Hunt Lascaris, DDB Namibia, Red Nail, Saatchi & Saatchi, J Walter Thompson • Implemented and assisted in setting up new traffic systems • Assisted in aligning the strategic process to the new systems • Assisted in overseeing junior members of staff for clients



Interbrand Africa

• South Africa
• Advertising Services
• 1 - 100 Employee

• Traffic Manager

  • Sep 2002 - Feb 2004

  • Assisted in setting up traffic systems • Scheduled and controlled workflow • Invoiced and issued purchase orders • Assisted in setting up traffic systems • Scheduled and controlled workflow • Invoiced and issued purchase orders



Harrison Human Bates

• Traffic Manager

  • Feb 2002 - Aug 2002

  • Assisted in loading of the Comtu Traffic System • Assisted production in art buying • General administrative duties • Assisted in loading of the Comtu Traffic System • Assisted production in art buying • General administrative duties



The Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Traffic Manager Contractor

  • Jul 2001 - Jan 2002

  • Assisted with business projects (ATL – TV, radio and print) • Handled sponsorship for print ads • Ensured consumer print ads went out in time • Assisted with business projects (ATL – TV, radio and print) • Handled sponsorship for print ads • Ensured consumer print ads went out in time



Ogilvy

• United States
• Advertising Services
• 700 & Above Employee

• Account Executive/ Traffic Manager

  • Mar 1998 - Jun 2001

  Clients: Post Office, Permanent Bank, Arch Chemicals (HTH), Unifoods (entire Royco range, Joko and Mrs Balls), Sun International Gaming, AA – Auto Mobile, Audi, Kimberley Clark, 94.7 Highveld Stereo, Kodak, SAB, Nestle, Jetmaster, READ, SANTA Clients: Post Office, Permanent Bank, Arch Chemicals (HTH), Unifoods (entire Royco range, Joko and Mrs Balls), Sun International Gaming, AA – Auto Mobile, Audi, Kimberley Clark, 94.7 Highveld Stereo, Kodak, SAB, Nestle, Jetmaster, READ, SANTA



Emmanuels

• Staffing and Recruiting
• 1 - 100 Employee

• Temporary Secretarial Positions

  • Jun 1997 - Feb 1998



PostNet International Franchise Corporation

• United States
• Printing Services
• 500 - 600 Employee

• Sales Representative

  • Oct 1996 - Apr 1997



Aida Alfred Marks

• London, United Kingdom

• Temporary Secretarial Positions

  • Jul 1995 - Oct 1996



Kwa-Zulu Natal NPA, Department of Transport

• Durban Area, South Africa

• Senior Administrative Clerk

  • Jan 1990 - May 1995