Experience

The Queen's Club

• United States
• Spectator Sports
• 1 - 100 Employee

• Tournament & Events Manager

  • Oct 2021 - Present

• Tournament & Events Coordinator

  • Dec 2012 - Present

  For the cinch Championships, working as part of a small dynamic team we have delivered the most financially successful Tournament in the history of the Club for the past two years.Managing all in-house events during the year ranging from intimate dinners to events for 500+ including production of marketing literature, advertising, budget management and catering. -Project Managing and Coordinating the Club Members Tournament ticket allocation taking £50k-£100k daily, all bookings for Club hospitality areas & being the face of the Club during the Tournament for members, corporate guests and external agencies.-Developing and maintaining delicate member & supplier/contractor relationships- being proactive in all issues, finding fast solutions and thinking on my feet, acting on own initiative-Managing the annual calendar of 25+ social events, introducing new events, researching, organising all aspects from budget to operational plan to post event analysis.-Coordinating & managing Member events from 120 people up to 500 people- larger events consisting of Open Air Cinema nights, Summer BBQ evenings and the Club Christmas Fair.-Editorial copy for the quarterly Club magazine, Club Calendar & Tournament Members’ Guide, communicating with all departments and using diligent attention to detail.-Highly organised, interactive & empathetic at all times whilst maintaining strong internal communications among departments. Show less



Travelling

• Singapore, Vietnam, Australia, New Zealand & South America

• Travelling the world

  • Jun 2012 - Dec 2012

  An opportunity arose to experience new countries, new landscapes and new cultures. I grabbed the chance with both hands. Visiting Vietnam, Singapore, Australia, New Zealand, Chile, Argentina, Bolivia and Peru – it was a challenging, eye opening and wonderful adventure. An opportunity arose to experience new countries, new landscapes and new cultures. I grabbed the chance with both hands. Visiting Vietnam, Singapore, Australia, New Zealand, Chile, Argentina, Bolivia and Peru – it was a challenging, eye opening and wonderful adventure.



housebites.com

• Technology, Information and Internet
• 1 - 100 Employee

• Head of Operations (contractual 4 months)

  • Jan 2012 - Apr 2012

  -Managing the initial Operations of this start-up company including: recruiting, training & sustaining chefs, managing the website (editorial & photographic content) & maintaining Twitter/Facebook/Blog accounts on a daily basis encouraging new business -Customer services- managing ad hoc queries, payment issues & press calls -Devising new marketing strategies, essential for growing a start-up business -Managing the initial Operations of this start-up company including: recruiting, training & sustaining chefs, managing the website (editorial & photographic content) & maintaining Twitter/Facebook/Blog accounts on a daily basis encouraging new business -Customer services- managing ad hoc queries, payment issues & press calls -Devising new marketing strategies, essential for growing a start-up business



Chillisauce

• United Kingdom
• Events Services
• 1 - 100 Employee

• Product Manager

  • Mar 2010 - Dec 2011

  -Personally negotiating the best accommodation & activity rates for the hen/stag groups (UK & Europe) via field visits & regular written/telephone follow-up. -Managing accommodation contracts & submitting new rates to meet sales team deadlines -Responsible for maintaining positive supplier relations & resolving issues -Proactively listening & meeting sales teams needs -Personally negotiating the best accommodation & activity rates for the hen/stag groups (UK & Europe) via field visits & regular written/telephone follow-up. -Managing accommodation contracts & submitting new rates to meet sales team deadlines -Responsible for maintaining positive supplier relations & resolving issues -Proactively listening & meeting sales teams needs



Adventura Ltd

• London, United Kingdom

• Events & Operations Associate

  • Aug 2008 - Mar 2010

  -Responsible for the organisation of holiday events in the UK & abroad -Liaising & negotiating with suppliers; hotel managers, activity companies, airlines, transfers -Accountable for writing all the website, newsletter copy, blog & Twitter- to meet deadlines -Interacting with customers on a regular basis & communicating their needs throughout the company -Responsible for the organisation of holiday events in the UK & abroad -Liaising & negotiating with suppliers; hotel managers, activity companies, airlines, transfers -Accountable for writing all the website, newsletter copy, blog & Twitter- to meet deadlines -Interacting with customers on a regular basis & communicating their needs throughout the company



Crossrail Ltd

• United Kingdom
• Construction
• 500 - 600 Employee

• Committee Assistant/PA

  • Jan 2008 - Aug 2008

  -PA to the Programme Engineering Director and his team -Producing documents used as evidence for the Crossrail Bill in the House of Lords Select Committee -Distributing exhibits and other documents to Committee members and third parties -Meeting and greeting petitioners to all ensure parties had the relevant facts -PA to the Programme Engineering Director and his team -Producing documents used as evidence for the Crossrail Bill in the House of Lords Select Committee -Distributing exhibits and other documents to Committee members and third parties -Meeting and greeting petitioners to all ensure parties had the relevant facts