Head of Human Resources

• Sep 2023 - Present

Leading HR

• Aug 2022 - Oct 2023

VP of Experience Engagement

• Aug 2019 - Aug 2022

VP, Talent and Culture

• Jun 2018 - Aug 2022

Director of Human Resources

• Jun 2018 - Oct 2018

Director of Human Resources

• May 2017 - Jun 2018

Director of Human Resources

• Jun 2016 - May 2017

o Health Benefits management: Carrier selection, Plan formulation, Plan implementation and administration of Benefits. Experience with both US and Canadian Benefits carriers. o Policy & Procedures: Developing and monitoring overall HR strategies, systems, tactics and procedures across the organization o Payroll Specialist: Handle payroll for entire company (over 80 employees). Account changes including payroll increase and decrease administration. Handling all taxation for Payroll, and ensuring timely deadlines are met. Payroll runs in Canada and US (extensive experience in both). o Contract and compensation package generation for all Employees. From CEO to Co-op students, all contracts and amendments are created, as well as file management, and organization. Talent Acquisition for niche roles: Creating Job descriptions and posting/ managing multiple job boards. Cold talent searches, candidate pool generation and reduction of pools based of screening calls and "Culture Fit" interviews. Connecting with successful and unsuccessful clients to brief them on their application status. Planning and hosting recruitment events to increase organic hires. o Conflict resolution and employee interaction management: This has included addressing complaints of Sexual Harassment and other sensitive topics. o Succession Planning for entire organization: Planning for terminations & role changes to ensure individuals are ready to fill those seats before changes are executed o Formulating employment letters & Visa applications for employees, and being the signing officer on all official paperwork. o On-boarding of new employees: Company introduction on HR policies and procedures. Set up of all account (Email, Slack, Trello, Benefits, Pivotal Tracker and Helpful). *More details on resume Show less

Payroll Specialist

• Oct 2015 - Jun 2016

o Processed semi-monthly full-cycle payroll in a timely and efficient manner. o Followed through on all employee and management payroll inquiries and resolves issues. o Ensured the accurate, timely and efficient accounting of all aspects of payroll in compliance with regulatory and company guidelines including all journal entries and reconciliations. o Oversaw all Record of Employment requests. o Provided monthly management reports and summaries. o Met established productivity standards, deadlines and work schedules. o Was liaison with payroll provider (Nethris, Payment Evolution, Zenefits and ADP Canada) to ensure all payroll payments and deductions are completed correctly. o Monthly reconciliation of all journal entries. o Administered T4's, T2200, o Processed semi-weekly payroll for multiple Canadian and U.S. entities. o Managed WCB and WSIB account o Managed complex U.S. and Canadian benefits program. o Ensured compliance with Federal and Provincial Legislation, regarding Employment Standards and labour laws for each Province and U.S. states. Show less

HR Generalist

• 2012 - 2015

o Managed the recruitment and selection of new talent with individual department Managers including preparation and placement of advertisements, liaising with recruiting firms, screening, interviewing and preparation of employment contracts o Developed and monitor overall HR strategies, systems, tactics and procedures across the organization o Developed, implemented and oversaw comprehensive onboarding program for all new employees o Maintained the company’s Employee Manual and other human resources documents, policies and procedures o Performed difficult staffing duties including refereeing disputes, terminating employees and administering disciplinary procedures o Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems o Created regular reports and presentations on HR metrics o Answered employee questions regarding HR issues o Managed the company’s payroll system and process o Managed the company’s employee benefits program including handling employee enquiries o Administered the company’s reward and recognition programs o Performed exit interviews with employees who terminate their employment with the company and utilize the feedback to make suggestions to improve the company’s culture and engagement o Maintained vacation and absence statistics on all employees o Maintained accurate and current employee records and files Show less