Sally Eckel

Store Manager at Erwin Pearl Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
IN

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Credentials

  • American Gemological Society
    GIA

Experience

  • Erwin Pearl Inc.
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Store Manager
      • Apr 2015 - Present

      Generated a 24% increase in sales by training, motivating and enhancing sales skills of staff and merchandising store to create a positive shopping experience. Utilized negotiating skills to open and operate multiple locations. ● Received top award over all 35 stores in airport location for best Mystery Shoppers experiences for two consecutive years averaging a score of 100%. ● Designed and executed visual merchandising standard for all displays across all stores. ● Created and implemented corporate sales associate training manual. ● Lead sales associate training calls for all locations. ● Developed and put into action all operational policies and procedures. ● Served as point of contact for all stores on the implementation of new computer POS system. ● Constructed and deployed social media campaign to enhance exposure and generate sales beyond brick and mortar location Show less

  • Jared the Galleria of Jewelry
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Part-time sales
      • 2015 - 2016

      Part times sales consultant for fine jewelry and timepieces sales to new and established customer base. Part times sales consultant for fine jewelry and timepieces sales to new and established customer base.

  • Helzberg Diamonds
    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Jan 2003 - Jan 2015

      Manage all aspects of sales, operations, inventory, and staffing of $1.3M fine jewelry store. Generate new business, promote value-added services, and establish strong customer loyalty. ● Under budget on controllable expenditures averaging a savings of 10% each year. ● Launched customer focused marketing of special promotions and events to exceed sales projections. ● Continually recruited and developed staff of 18; reaching and maintaining highest district ranking for Silent Shopper performance review programs, 10 consecutive years. ● Lead district level training and coordination of all managers to achieve success with special customer sales events. ● Exceptional conflict resolution skills. ● RJ with American Gemological Society (AGS) and Diamond Council of America (DCA) certified. Show less

  • Whitehall Co Jewelers
    • United States
    • Consumer Services
    • Store Manager
      • 2002 - 2003

      Oversaw and managed retail store operations with an emphasis on merchandising and sales. ● Consistently exceeded sales goals each month, increasing store profits by 3% over previous years. ● Recruited, hired, trained and coached employees to drive sales and customer service in addition to awareness of loss prevention to ensure sales goals were achieved and customers received consistent high level of quality service. ● Marketed products by creating appealing merchandising displays advertising copy. Show less

  • Service Merchandise
    • United States
    • Retail
    • 1 - 100 Employee
    • Store Manager & Jewelry Manager
      • 1994 - 2002

      Managed retail operations of 45,000 sf. catalog showroom store with inventory averaging over $3M and sales of $22M. Supervised, trained and scheduled activities of 30-60 employees. Managed all aspects of closing, disbursement, and employee terminations upon company closure of store. ● Advanced store quality image to the community by delivering exceptional customer service, identifying and exceeding customer needs while providing excellent after-sale service. ● Trained, coached and motivated team; decreasing employee turnover to less than 1%. ● Developed and implemented sales strategies; ensuring all team members met sales goals. ● Increased store profits with special promotions and repair sales; ranking #1 of 4 stores in Indianapolis and increased special event sales to #1 ranking in district for 3 consecutive years. ● Worked closely with customers to learn their needs and build clientele base. ● Interviewed, hired, trained, scheduled and motivated a staff of 20 associates. ● Exceeded sales goals through value-add and consultative selling. Show less

  • Waterstone Apartments
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Property and Marketing Manager
      • 1996 - 1997

      Established and maintained an excellent network of business relationships by providing superior service to residents while promoting to Indianapolis community the various property amenities and benefits. Established and maintained an excellent network of business relationships by providing superior service to residents while promoting to Indianapolis community the various property amenities and benefits.

  • Heather Ridge Apartments
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager
      • 1995 - 1996

      In charge of leasing and renewals of resident leases. Maintenance, accounts receivables, assisted management in daily operations. In charge of leasing and renewals of resident leases. Maintenance, accounts receivables, assisted management in daily operations.

  • Globe Furniture Rentals
    • United States
    • Real Estate
    • Sales Representative
      • 1995 - 1995

      Sold leasing programs for residential and corporate furniture. Solicited new clients and effectively retained current clients. Sold leasing programs for residential and corporate furniture. Solicited new clients and effectively retained current clients.

Education

  • Vincennes University
    Associate of Science (A.S.), Business Management

Community

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