Wellbeing Navigator

• May 2020 - Present

Project Operations Coordinator

• Aug 2015 - Dec 2019

Key Accomplishments:• Copy editing and proofreading of 600+ deliverables with 100% completed on time or ahead of schedule• 2,000+ hours of proofreading, copy editing, and mark-upPerform proofreading and copy editing of products across multiple large-scale standardized assessment programs. Ensure consistency between print and digital products using program specific style guides and templates, departmental checklists, and standard operating procedures.

Project Coordinator

• Apr 2008 - Aug 2015

Key Accomplishments:• Post-production error identification rate <1%• Annual oversight of production, editing, and on time completion of deliverables (250+) for multiple large-scale standardized assessment programs encompassing 3 cycles per annum• Synthesized and maintained cyclical project schedule (9,000 line items, on average)Full life-cycle operations and production task management of large-scale standardized assessment program deliverables for print and assessment accommodations serving multiple contracts. Performed copyediting and proofreading of project deliverables, collaborated with cross-disciplinary project team (e.g., content specialists, project management, graphic designers, and psychometricians), and oversaw edit implementation. Assessed project resource needs on a daily and weekly basis to ensure timely completion of high-quality deliverables. Collaborated with clients, internal and external vendors, and subcontractors to coordinate flow of work, develop and maintain production schedules, identify and solve problems, and coordinate timely processing of invoices. Developed standard operating procedures, checklists, style guides, and project templates to maximize productivity and efficiency while minimizing risk.

Research Assistant

• Oct 2006 - Apr 2008

Key Accomplishments:• Oversaw training of 100+ hand-scoring portfolio assessment reviewers per annum• Served as content, editorial, and production lead during development cycles of 5 assessment administration manuals (ranging in size from 12-250+ pages) annually• Participated in Standard Setting and Range Finding for multiple large-scale alternate assessment programsFull life-cycle operations and production task management of large-scale standardized assessment program deliverables for assessment accommodations and alternate assessments for children with moderate to severe disabilities. Collaborated with clients, internal and external vendors, and subcontractors to coordinate flow of work, develop and maintain production schedules, identify and solve problems, and coordinate timely processing of invoices. Streamlined processes across projects to improve productivity and efficiency.

Project Coordinator

• Feb 2018 - Feb 2019

Key Accomplishments:• Collaborated with cross-disciplinary teams to develop high-quality, targeted communications for print and digital products using InDesign, Adobe Pro, and Microsoft Word with 100% accuracy and on time delivery• Developed and maintained a multi-year program schedule encompassing 50+ departmental projects and initiatives (1,500+ line items) using Asana project management software• Developed standard operating procedures and training materials to increase productivity, eliminate redundancies, and minimize costCoordinated 15+ departmental programs and events. Served as one of the main points-of-contact for local faith community partners to organize and conduct 40+ evidence-based health education programs, screening events, and health fairs. Performed administrative tasks (e.g., calendar management, expense reports, check requests, conference services, etc.) for VP of Mission Integration and Spiritual Care. Onboarded, trained, and managed departmental interns.

Contractor/Graduate Student Intern

• Feb 2017 - Feb 2018

Key Accomplishments:• Successfully coordinated logistics, catering, and digital and print communications for 50+ health fairs, events, and monthly network meetings• Developed full lifecycle for client event process used when collaborating with community partners for event planning, completion, and data analysis• Co-developed departmental intern orientation manual prioritizing accuracy of content, readability, layout, formatting, and end-user acceptanceSynthesized and maintained profiles and databases of local faith communities, resources, and organizational partners. Worked collaboratively with program management to enhance departmental initiatives. Conducted formative research and literature reviews for departmental enterprises. Performed administrative tasks, as needed.