Experience

Pullman Rotorua

• New Zealand
• Hospitality
• 1 - 100 Employee

• Talent & Culture Manager

  • Oct 2019 - Present



Accor

• France
• Hospitality
• 700 & Above Employee

• Human Resources Coordinator

  • Mar 2016 - Oct 2019

• Executive Housekeeper

  • Jan 2000 - Mar 2016



Novotel Rotorua Lakeside

• Rotorua

• Executive Housekeeper

  • Oct 2013 - Mar 2016

  Manage day to day housekeeping operations within a dual operation Novotel Rotorua is 4.5 star and Ibis Rotorua 3.5 combined rooms are 344 with a mixture of standard rooms thought to junior suites and executive suites. Part of the housekeeping operation is including laundry and public areas. Manage day to day housekeeping operations within a dual operation Novotel Rotorua is 4.5 star and Ibis Rotorua 3.5 combined rooms are 344 with a mixture of standard rooms thought to junior suites and executive suites. Part of the housekeeping operation is including laundry and public areas.



Novotel Queenstown Lakeside

• Executive Housekeeper

  • Jan 2008 - Sep 2013

  Lead a team of around 45 staff to ensure that all 273 guest rooms are up to 4.5 star standard.Maintain standards in all public areas of the hotel.Drive and succeed at environmental practices and ensure the hotel maintains ISO1401, and also the internal Planet 21.

• Housekeeping Manager

  • Jun 2005 - Dec 2007

  Learn aspect and fundmentals of leading a team and delivering standards.Ensure 204 guest rooms are up to the 4.5 star standard.Oversee and assist with major refurbishment that included 69 brand new rooms, 204 completely refurbished rooms, a 66-seat restaurant extension, a stylish new lobby, brand new gallery bar, and new-look meeting room.Recurtiment of new staff for the new hotel rooms.