Business Support Manager

• May 2021 - Present

Executive Assistant

• May 2019 - May 2021

Executive Assistant to the Principal and CEO, acting as Committee Secretary as required and deputising for the Head of Governance when needed. Responsible for calendar management of the Senior Leadership team, planning of complex programmes, rotas, meetings, social and training events. Maintenance of finance records and budgets complying with financial regulations. Management and development of a team of support staff. Main point of escalation for all formal complaints internally and externally. Liaison with Director of Student Experience to organise appropriate recognition of volunteer students. Show less

School Business Manager

• Jun 2018 - May 2019

Business Manager across two schools, a member of the Senior Management Teams leading financial performance and administration. Responsible for the development and delivery of full range of school financial and administrative services including contribution to the short, medium- and long-term business plans (School Improvement Plan). Lead in administration of the school managing a team of support staff, ensuring the delivery of comprehensive and customer focused HR, Finance and Administrative advice, solutions, and development. Supported senior managers in complex conversations acting as a point of escalation for the support team. Show less

Mentor Liaison Officer and Office Manager

• Nov 2017 - Jun 2018

Manager of voluntary services for the Charity throughout the South of England in line with the National Offender Management System (NOMS) through 4 Regional Managers and 50 Mentors, developing and leading volunteer recruitment and training and reporting to the Trustees. Office Manager for the HQ. Lead the development of volunteering recruitment campaigns, publicity information, reflecting the diverse local community, in support of the external Communications contractor. Ensured mentoring and support was in place for volunteers and that their operation was within agreed boundaries. Oversaw placement of volunteers, matching them to the appropriate placements. Ensured all necessary orientation, checks, and remuneration were provided. Responsible for management and control of equipment, policies, compliance, and administration. Show less

PA to Deputy Chief Officer and Chief Officer, HFRS

• Jul 2016 - Nov 2017

Personal Assistant to the Deputy Chief Officer and Chief Officer. Responsible for calendar management, event planning, correspondence on behalf the Chiefs, attendance at meetings, minute taking and project-based assistance. Personal Assistant to the Deputy Chief Officer and Chief Officer. Responsible for calendar management, event planning, correspondence on behalf the Chiefs, attendance at meetings, minute taking and project-based assistance.

Human Resources Manager

• Sep 1999 - Jun 2016

Conducted a variety of roles as a HR Specialist which included Management Accountancy, Personal Assistance and Office Management responsibilities. Human Resources Sole HR Support to 200+ personnel located onsite and remotely (nationally and internationally) in a variety of roles, supporting diverse workforces in challenging environments. Responsible for the full HR support including induction, payroll, management of allowances, absence management, redundancy, and resettlement support. Provided support to HR Director in the management of complex and serious civilian and military disciplinary cases. Office Management Lead and mentored a team of 15, delegating, monitoring, and coordinating workloads, conducting performance development reviews, identifying opportunities for advancement and promotion. Management Accounts Controlled accounts worth over £150k, including stock held. Advised individual Fund Managers on best practice. Maintained 100% accuracy over an extended period, passing external audit procedures. Show less