Experience

New Patients Inc

• United States
• Advertising Services
• 1 - 100 Employee

• Director of Growth

  • Jan 2021 - Present

• Senior Advisor

  • Nov 2015 - Jan 2021



Capital K-9 Association

• Vice President

  • Sep 2014 - Present

  Capital K-9 Association is a nonprofit organization that helps provide life saving ballistic vest and safety equipment to working Police K-9's across the nation. The members of the organization are all volunteers that donate their time to help raise funds to help protect our four-legged Officer's that risk their lives to protect ours. Capital K-9 Association is a nonprofit organization that helps provide life saving ballistic vest and safety equipment to working Police K-9's across the nation. The members of the organization are all volunteers that donate their time to help raise funds to help protect our four-legged Officer's that risk their lives to protect ours.



Wisdom Delivers

• Manufacturing

• Consultant

  • Apr 2016 - Present

  • Engaged to collect and analyze data across multiple production lines and make recommendations for process improvement. • Collaborated with engineering, operations and supply chain to implement selected improvements. Analyzed data from over 45 production lines staffed by nearly 200 people in a cosmetic contract manufacturing business.• Leverage business acumen to develop hypotheses, collect data, perform analyses, understand the problem and shape expectations to meet client deliverables• Manage departmental activities to ensure accurate and timely accounting, financial reports, filings and data• Develop methods and criteria for measuring and summarizing financial data and preparing complex analyses



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• Store Manager

  • Mar 2011 - Mar 2016

  • Investigated program discrepancies, conducted organizational assessments to identify gaps in organizational structure, work environment and processes and established program milestones and timetables for evaluation.• Audited operational policies for Interaction Effectiveness Scorecard (IES); properly trained team members to streamline process which reduced errors and increased customer service and average time over period by 50%.• Prepared reports detailing weekly metrics and improvement action plans to boost employee productivity.• Suggested cost-effective methods to efficiently allocate available human, physical and financial resources.• Achieved highest score for sales quality and attained least amount of district operating losses.• Earned 97% score for operational effectiveness (customer service, errors, credit procedures, operating losses).• Sales Quality Champion (2014) improving market from needs improvement to acceptable (2.8 to 3.5 out of 4).• All team members achieved and exceeded quarterly metrics and stretch incentive goals for 18 consecutive months.• Selected Quarterly Champion for operating district store for balanced business - Q4 2015.• Five team members promoted to CSSR, Personal and Business Banker and Lead Teller positions as Store Manager• Previous Quarterly Champion for running leading top store in district for balanced business.• Previous Quarterly Champion for Credit, Business Drivers, and Partner Referrals in district.• Representing Wells Fargo in community by conducting financial seminars at local College’s, PTA’s, School’s, and Habitat for Humanity in Trenton.



Vidalia Restaurant

• United States
• Food & Beverages
• 1 - 100 Employee

• Assistant Manager

  • May 2010 - Jul 2014

  Assist Owner of daily managing operations of restaurantImprove customer experience and customer retentionAssist owner with marketing: new promotions, specifying target marketsCreating new marketing methods to build sales for restaurant Assist Owner of daily managing operations of restaurantImprove customer experience and customer retentionAssist owner with marketing: new promotions, specifying target marketsCreating new marketing methods to build sales for restaurant



Applebee's Bar & Grill

• Marketing Representative/Bartender

  • Mar 2005 - Jun 2009

  Promoted from a server to bartender and eventually moved into the role of marketing representative Met corporate marketing expectations for the restaurant Exceeded corporate sales goals and commended for commitment to excellenceMarketing and charity event initiatives have been adopted by other stores in the district Successfully created relationships with clients and the community to improve businessIntroduced new promotions, ideas and suggested new restaurant layouts that promoted business growth