Dealer Manager

• Aug 2023 - Present

Territorial state Manager

• Jan 2019 - Oct 2023

• My Job entails coordinating Globacom Business operation which includes the Sales management (retail).• This also include that all Territorial objectives are met i.e. Revenue, volume, network availability/reliability and roll-out site acquisition and management, Development of channel Distribution and Product availability, Develop a RTM( Route to Market strategy) with emphasis on retail channel. Drive the subscriber Base, Appointment, Development and Management of New/Existing Business Associate, Drive the increase of ARPU/MOU. Motivating and Coaching of all Staff within the territory. Show less

Regional Sales Manager

• Apr 2016 - Feb 2019

With sound negotiation skills, I drive the achievement of profitable volume and market share targets for the Business via delivery of sales drivers for my Region. • I drive the Regional Team to ensure achievement of QDVPPP sales drivers for the Region to drive incremental depletion. • I Lead the Team to ensure active selling (Pre-sell) in the assigned top volume outlets in line with agreed target. Also take full responsibility for the entire Regional sales numbers (15 Billion Naira Budget) • I ensure the team drive sellout at distributor end and ensure market share growth are achieved via monitoring of the RRS scheme, RSEs and excellent execution of promotions. • I ensure BTL activities are in the right outlets and well managed. • I ensure a minimum of once a quarter reviews of RSE, SR & VSR routes, inclusion of new outlets. • I manage Recommended Price Compliance in outlets and ensure the retail redistribution standards are adhered to by distributors • I ensure effective customer/ business development, to counter competitive activities in these outlets • I make the team accountable for the POS materials, Chillers, Light signs and so on, deployed in their various retail outlets within their sales territory. • I ensure that correct and up to date Customer details, Contacts, Outlet Types, Outlet Segmentation and Call Frequencies are gotten and sent to the Sales Force Automation Team for the purpose of updating the Customer Information from time to time • Initiate regular On-the-job training, coaching and supervision for the my team AWARDS & HONOURS (2015/2016 Financial Year) • Best Regional Manager over all • Best Region over all • Best Region on powder category growth over all • Produced the Best TSM over all • Produced the Best Area Sales Manager over all • Produced the Best TSM on people Development Show less

Regional Sales Manager

• Sep 2014 - Mar 2016

With sound negotiation skills, I drive the achievement of profitable volume and market share targets for the Business via delivery of sales drivers for my Region. • I drive the Regional Team to ensure achievement of QDVPPP sales drivers for the Region to drive incremental depletion. • I Lead the Team to ensure active selling (Pre-sell) in the assigned top volume outlets in line with agreed target. Also take full responsibility for the entire Regional sales numbers (15 Billion Naira Budget) • I ensure the team drive sellout at distributor end and ensure market share growth are achieved via monitoring of the RRS scheme, RSEs and excellent execution of promotions. • I ensure BTL activities are in the right outlets and well managed. • I ensure a minimum of once a quarter reviews of RSE, SR & VSR routes, inclusion of new outlets. • I manage Recommended Price Compliance in outlets and ensure the retail redistribution standards are adhered to by distributors • I ensure effective customer/ business development, to counter competitive activities in these outlets • I make the team accountable for the POS materials, Chillers, Light signs and so on, deployed in their various retail outlets within their sales territory. • I ensure that correct and up to date Customer details, Contacts, Outlet Types, Outlet Segmentation and Call Frequencies are gotten and sent to the Sales Force Automation Team for the purpose of updating the Customer Information from time to time • Initiate regular On-the-job training, coaching and supervision for the my team AWARDS & HONOURS (2014/2015 Financial Year) • Best Regional Manager on capability & People Management • Best Region on DTC Channel • Produced the Best TSM on DTC • Produced the Best Area Sales Manager Show less

Head, Territorial Sales

• Apr 2014 - Jul 2014

managed Halogen business in the whole Northern states of Nigeria and within the first 4 months, I deliver a contract with UBEC worth 196m to deploy security guards in the 36 states of Nigeria. This was achieved via cold call and follow up presentation to share Halogen offerings and the edge over competitions. Using competitive advantage as the USP managed Halogen business in the whole Northern states of Nigeria and within the first 4 months, I deliver a contract with UBEC worth 196m to deploy security guards in the 36 states of Nigeria. This was achieved via cold call and follow up presentation to share Halogen offerings and the edge over competitions. Using competitive advantage as the USP

Area Sales Manager

• May 2013 - Mar 2014

• Preparation of area sales forecast and periodic reviews of shipment objectives • Develops distributors’ and key Retail Accounts’ annual business plan in line with company’s objective. • Deliver signed and agreed sales targets/objectives and maintain distributors’ SLA. • Assign sales targets to Distributors and Key Retail Accounts; ensure target evaluation and monitoring • Develop sales plan for the area and ensure profitability and growth of the company’s brands across range. • Propose activity recommendation aligned with Retail standards and guidelines as intervention to up sales • Prepare and compile agreed periodic activity and performance reports in collaboration with the Division’s Trade and Marketing Manager to deliver the Area’s numbers. • Generates information on consumer insights to support consumer marketing and increase table top presence. • Monitor and analyze key trends in the retail segment and identify potential market opportunities. • Maintain and drive compliance of company’s value chain policy within the Area. • Manage effectiveness of POSM/POPM at MOC (moment of choice) and implement strategies to deliver visibility and cold objectives. • Establish and maintain relationships with key internal and external stakeholders. • Leverage relationship with key players in the Area to generate and increase market share for the business. • Provide leadership and guidance to team members and manage subordinates performance towards achievement of overall team objectives. Set up PIP to address poor performance • Assist in identifying required resources, personnel and funding to achieve the Retail strategy. • Assist in planning and managing the human and material resources of the assigned Retail regional team to optimize performance, boost morale and enhance productivity. • Escalate actual and potential security, operational support, administrative and facilities management issues for the attention and action of relevant units. Show less

Service Expansion and Innovation Manager. West and Central Africa

• Jan 2013 - May 2013

• Manage Samsung Service KPI’s (TAT, LTR, LTP) for Customers and Dealers• Initiated and implemented the Class A dealer calls for service delivery• Monitor parts delivery and usage to close pending jobs on a FIFO basis• Drive 100% SCSI for Samsung Service in all West and Central Africa.• Run a complete evaluation and come up with innovative ways of improving customer service to achieve 100% SCSI better than competitors.• Follow up on the draft task list and ensure both parties complete their action plans within the time frame agreed to ensure a win for Samsung, a win for the partner and also a win for the end users Show less

B2B Service Manager West and Central Africa

• Apr 2012 - Dec 2012

Service Network Manager West and Central Africa

• Apr 2011 - Mar 2012

• Drive customer traffic to Samsung Retail and Dealer shops through effective after sales communication activities • Set up after sales support for all distributors in West Africa• Responsible for product sale growth through service expansion in West Africa• Create awareness for Samsung product end users on service points in West Africa• Organize free service campaign• Drive Samsung product affinity among consumersSELECTED ACHIEVEMENTS• Set up 72 branded service centers in record time with warranty claims hitting 5,000 monthly• Expanded Samsung service into 19 countries with success story as measured by SCSI and signed SLA after proper evaluation• Set up 250 collection points for Samsung in Nigeria within 4 months• Revamp Samsung Mobile service through the effective and flawless implementation of MDC and MSIP in Nigeria Show less

Key Account and Wholesale Manager

• Jun 2010 - Mar 2011

• I developed trust relationships with a portfolio of major clients to ensure they do not turn to competition • I acquired a thorough understanding of key customer needs and requirements • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives • Ensure the correct products and services are delivered to customers in a timely manner • Serve as the link of communication between key customers and internal teams • Resolve any issues and problems faced by customers and deal with complaints to maintain trust • Play an integral part in generating new sales that will turn into long-lasting relationships • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics • Driving all sales, marketing and business development functions including new product rollout. • Provide effective customer services to all ranges of customer through customer relationship selling, thereby creating result for customer, company and self. • Forging business partnership with external partners thereby increasing the distributors’ base to produce continuous quality pipeline and reseller • Ensuring availability and visibility of company products at point of purchase. Checking and monitoring the activities of competition in my territory and passing necessary market intelligence to the management. • Managing and training distributors’ sales team for effective redistribution of company products SELECTED ACHIEVEMENTS • Best Performing BAT KAM 2010 • Establishing high network of distributors’ base in my territory with MOM target achievement of over 300 million • Increased Area sales by 25 percent first month of joining the Area • Exceeded all key performance indicators (KPI) • Perceived as a benchmark business partner by customers Show less

Trade Marketing Assistant

• Jan 2004 - Aug 2005

• Outdoor branding of Indomie model shops • Ensured product merchandising and communications to target consumers • Proposed Indomie fan club among secondary schools • Organized road shows to create awareness for Indomie • Outdoor branding of Indomie model shops • Ensured product merchandising and communications to target consumers • Proposed Indomie fan club among secondary schools • Organized road shows to create awareness for Indomie