Experience

Viking Shipping Services

• United Kingdom
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Manager International Marketing

  • 2008 - Present

  * Enhancing business opportunities with companies worldwide by sending 200+ emails each day regarding marketing campaigns * Coordinating with 1600+ clients bi-weekly and clearing their doubts on matters on hand * Supporting the accounts departments, processing salaries of 30+ employees, and handling the day to day administration * Procuring office supplies, managing mini-warehouse for replenishment, and coordinating and supervising the maintenance of office building and equipment * Enhancing business opportunities with companies worldwide by sending 200+ emails each day regarding marketing campaigns * Coordinating with 1600+ clients bi-weekly and clearing their doubts on matters on hand * Supporting the accounts departments, processing salaries of 30+ employees, and handling the day to day administration * Procuring office supplies, managing mini-warehouse for replenishment, and coordinating and supervising the maintenance of office building and equipment



Touchstone Communications

• United States
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Senior Customer Service Representative | Telemarketer

  • 2007 - 2008

  * Coordinated with 75+ clients in the US daily with an offer to refinance their current mortgages * Following up with potential clients on a bi-weekly basis * Coordinated with 75+ clients in the US daily with an offer to refinance their current mortgages * Following up with potential clients on a bi-weekly basis



Bell Canada

• Canada
• Retail
• 1 - 100 Employee

• Product Specialist | Telemarketer

  • 2004 - 2007

  * Enhanced sales for the company by selling products (landline phones, cell phones, internet service, ExpressVu Satellite) to customers * Made 150+ cold calls every day, resulting in an average of 30% conversion rate * Sold the products to inbound customers, cleared the queries of over 225+ inbound customers per week * Enhanced sales for the company by selling products (landline phones, cell phones, internet service, ExpressVu Satellite) to customers * Made 150+ cold calls every day, resulting in an average of 30% conversion rate * Sold the products to inbound customers, cleared the queries of over 225+ inbound customers per week



Fastrac Markets

• United States
• Retail
• 1 - 100 Employee

• Administrator

  • 1997 - 2003

  * Managed day to day operations for a chain of 15 convenience and grocery stores * Designed flyers for display in stores which resulted in 12% sales * Followed up with 6+ suppliers and expedited shipments for timely delivery * Managed day to day operations for a chain of 15 convenience and grocery stores * Designed flyers for display in stores which resulted in 12% sales * Followed up with 6+ suppliers and expedited shipments for timely delivery



Transpack Packing & Freight Forwarding Co.

• Truck Transportation
• 1 - 100 Employee

• Executive Secretary

  • 1990 - 1997

  * Assisted the Managing Director, Senior Executive, and General Manager in making travel arrangements * Composed 10+ letters each week to various ministries, government officials, and petroleum companies * Supervised email, fax, incoming and outgoing mail, and other administrative tasks * Assisted the Managing Director, Senior Executive, and General Manager in making travel arrangements * Composed 10+ letters each week to various ministries, government officials, and petroleum companies * Supervised email, fax, incoming and outgoing mail, and other administrative tasks