Teresa Suan

CRM & Marketing Automation Strategist at Cloudtegic
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Contact Information
us****@****om
(386) 825-5501
Location
Gilbert, Arizona, United States, US

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Janice L.

Teresa is a powerhouse of a teammate, and I am so fortunate to have collaborated with her in our Study Group Project for the Talent Stacker Program. She consistently kept the group on task and kept meticulous notes, sharing comments and links with the group to make us all stronger. Her proactive approach to every challenge, technical and analytical was impressive. When faced with obstacles in completing requirements she would throw herself at the problem with tenacity until a solution was found and she had learned the skills required to execute the solution, always refusing to give up and settle for anything less than her best. I am so fortunate to have worked with her; in doing so my own skill set in those areas have improved exponentially. I would be beyond lucky to have the opportunity to work with her again in the future and I look forward to watching her flourish in the Salesforce ecosystem and recommend her as a trustworthy and invaluable asset to any team.

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Credentials

  • Salesforce Certified Pardot Consultant
    Salesforce
    Jul, 2022
    - Nov, 2024
  • Salesforce Certified Pardot Consultant
    Salesforce
    Jul, 2022
    - Nov, 2024
  • Salesforce Certified Pardot Specialist
    Salesforce
    Mar, 2022
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2021
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CRM & Marketing Automation Strategist
      • Feb 2022 - Present

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Salesforce Certified Administrator
      • Jun 2021 - Present

      ● Automations with flows, communication templates, and alerts in order to solution for business needs● Ongoing security maintenance and structure of roles, profiles, permission sets, sharing settings● User interface customizations including lightning layouts, page layouts, and app development ● Configuration of data integrations and automations, data imports, reporting and dashboards● Lead weekly sprint review meetings to optimize enhancements and prioritize sprint backlog● End user training documentation and workshops to ensure understanding and user adoption● Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem● Participating in professional development topics for Salesforce Administrator and Business Analyst roles

    • Salesforce Administrator
      • 2020 - Present

      ● Secured data in a Salesforce org by controlling login and data access for users● Developed a customized app to help support staff efficiently manage cases in the service console● Imported and exported with dataloader.io and the Data Import Wizard● Created reports and dashboards for sales and marketing managers to track key business information● Developed a flow using Flow Builder to capture and update contact information● Consultant for all aspects of business - Sales, Training, Marketing, Purchasing, Accounting, and Customer Service

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Engineering and Technology Educator
      • 2018 - 2021

      ● Technical education and management for 125+ students daily● Led students to 1st place awards in programming and cybersecurity skills competitions● Implemented cutting-edge “Project Lead the Way” project-based engineering curriculaCOURSES TAUGHT● AP Computer Science Principles - Programming and app development (Javascript, Python)● Introduction to Cybersecurity - Personal, system, and network security● Introduction to Engineering Design – Focus on 3D CAD and design process

    • Food Production
    • 1 - 100 Employee
    • Engineering and Technology Educator
      • Jul 2008 - Jun 2018

      ● Technical education and management for 5 classes daily with 25+ students per class ● Led students to 1st place awards in robotics, aircraft design, and related skills competitions● Collaborated with industry professionals on strategies to promote student engagementCOURSES TAUGHT● AP Computer Science Principles - Programming and app development (Javascript, Python)● Introduction to Engineering Design – Focus on 3D CAD and design process● Principles of Engineering – Focus on VEX robotics and computer programming (C++)● Engineering Design and Development – Focus on project management and problem-solving● Conceptual Physics ● Computer Programming ● Algebra 1 ● Spanish (levels 1-3)

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Manufacturing Engineer
      • 2003 - 2005

      ● Managed the resolution of launch–related vehicle manufacturing issues ● Facilitated meetings with suppliers regarding component issues and product availability● Developed launch timing and budget requirements for pre-production vehicle lines ● Managed the resolution of launch–related vehicle manufacturing issues ● Facilitated meetings with suppliers regarding component issues and product availability● Developed launch timing and budget requirements for pre-production vehicle lines

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Design Engineer
      • 2000 - 2002

      ● Designed automotive components utilizing Computer Aided Design and Change Management Software● Managed design projects that met manufacturing, safety, timing, and budget requirements ● Presented design information to domestic and international manufacturing plants ● Designed automotive components utilizing Computer Aided Design and Change Management Software● Managed design projects that met manufacturing, safety, timing, and budget requirements ● Presented design information to domestic and international manufacturing plants

Education

  • Trailhead by Salesforce
    Salesforce Administrator
    2021 -
  • University of Michigan
    Bachelor's degree, Mechanical Engineering
    -
  • University of Phoenix
    Master's degree, Education
    -

Community

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