Salem Saad

Regional Technical Support & Quality Engineer at BICO Drilling Tools, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • Arabic Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Regional Technical Support & Quality Engineer
      • Feb 2020 - Present

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Sales, Application, & Drilling Solutions Engineer
      • Jul 2013 - Jan 2020

      Prepared commercial and technical proposals, organized sales projects, negotiated sale prices, and developed business deals. Analyzed product performance, inspected tools & bits market shares, and evaluated field and optimization projects for company documentation and records. Liaised regularly with other sales personnel and created good rapport with clients. Met regular sales targets, administered client accounts, and supported marketing strategies by attending trade shows, conferences, and other marketing events. Explained the technical aspects of products and individual solutions as well as benefits and services for customers by using technical presentations. Key Duties: • Downhole Drilling Tools & Bits Failures Investigations & Elimination • Drilling Technical Support, Optimization, & Consultancy - Received drilling data and undergone thorough analysis of drilling events and inefficiencies, and accordingly gave optimization solutions • Downhole Drilling Vibration Identification & Mitigation - Modeled BHA & Drillstring with Critical Speed Analysis & T&D Analysis to Optimize Drilling - Modeled Formations & Lithologies to Optimize Bit Selection • Field Engineering & Support (Bits & Tools Supervisor) • Worked on Tools & Bits Market share Analysis, Field Study & Optimization, Run Performance Analysis, Evaluation & Selection Key Accomplishments: • Collaborated with the sales team to display product values to potential clients with accumulated contract totals of $10M • Achieved a rental contract for a new company product that brought in $1.5M in revenue • Sustained optimal sales margins • Built a close relationship with clients which resulted in an increased customer retention • Obtained contracts for assigned products signed by BP & PDO • Retained good relations with BP and resolved all of their business issues, therefore saving a multimillion dollar contract Show less

    • United Arab Emirates
    • Construction
    • 1 - 100 Employee
    • Sales Engineer
      • Jan 2012 - May 2013

      Established new and existing relationships with customers. Calculated client quotations, responded to general and cost inquiries, and supplied necessary documents on company assurance and services. Offered after-sales support services for new and current clients on products and equipments bought. Regulated and interpreted customer requirements guaranteeing to aligned them with company product and services. Key Accomplishments: • Secured a $500K AED contract from Falcon Eye Project • Built connections and rapport with 10 major contractors • Achieved sales target Show less

    • Shipbuilding
    • 1 - 100 Employee
    • Mechanical Service Engineer Intern
      • Jun 2010 - Sep 2010

      Worked on servicing marine gearboxes, handled refurbishments of wears and defective parts, Supervise technicians in dismantling & assembly process, and handled manufacturing of few parts based on job needs. Key Accomplishments: • Achieved 100% in the internship process & objectives • Suggested new procedures for improved services • Worked with service engineers on 15 marine gearboxes service projects Worked on servicing marine gearboxes, handled refurbishments of wears and defective parts, Supervise technicians in dismantling & assembly process, and handled manufacturing of few parts based on job needs. Key Accomplishments: • Achieved 100% in the internship process & objectives • Suggested new procedures for improved services • Worked with service engineers on 15 marine gearboxes service projects

    • United Arab Emirates
    • Higher Education
    • 700 & Above Employee
    • Student Helper - Office of Enrollment Management
      • May 2007 - Nov 2008

      Office work and file forming and archives Student enrollment management and inquiry response Student entry events organization Office work and file forming and archives Student enrollment management and inquiry response Student entry events organization

Education

  • American University of Sharjah
    Bachelor of Science, Mechanical Engineering
    2006 - 2010
  • Dubai International School
    High School Diploma, Scientific
    2003 - 2006

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