Salem Kabbara

Senior Business Analyst at Marketplacer
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Contact Information
us****@****om
(386) 825-5501
Location
Courbevoie, Île-de-France, France, FR
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency
  • Arabic Native or bilingual proficiency

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Matz Edström

Salem is an honest, genuine and skilled operator. Whether he's wearing a Scrum Master or a Business Analyst hat, he's always been an absolute pleasure to work with. He is highly effective at managing projects and understanding complex problems, and is a strong team player with an excellent personality.

Zac Birkill

Salem is a fantastic asset to have when managing a project. I appreciated his commitment to speaking up and challenging us to try new approaches and involving himself in the attempt to make our product better. Salem is always willing to explore new paths and apply himself to new skills and areas. A thoughtful approach to decision making under tight deadlines is fantastic skill to have that Salem possesses.

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Credentials

  • Scrum Master Certified (SMC)
    Scrum.org
    Sep, 2019
    - Nov, 2024
  • Scrum Product Owner Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Mar, 2018
    - Nov, 2024

Experience

    • Australia
    • Software Development
    • 1 - 100 Employee
    • Senior Business Analyst
      • Feb 2020 - Aug 2022

      I joined Marketplacer to share my knowledge and expertise as an agile senior Business Analyst. My major tasks were the following: ➢ Continuous improvement of the platform by implementing scalable features and useful for all our marketplace customers ➢ Enhancement of the company processes by introducing agile methodology ➢ Reduction of the pressure on the support team by responding to customers and addressing their issues. I joined Marketplacer to share my knowledge and expertise as an agile senior Business Analyst. My major tasks were the following: ➢ Continuous improvement of the platform by implementing scalable features and useful for all our marketplace customers ➢ Enhancement of the company processes by introducing agile methodology ➢ Reduction of the pressure on the support team by responding to customers and addressing their issues.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital business analyst
      • Nov 2018 - Feb 2020

      As an agile business analyst. I was responsible for the implementation of the new Baby Bunting website involving CMS migration to Sitecore. My major tasks were: ➢ Implementing the agile methodology ➢ Running Sprint ceremonies ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢… Show more As an agile business analyst. I was responsible for the implementation of the new Baby Bunting website involving CMS migration to Sitecore. My major tasks were: ➢ Implementing the agile methodology ➢ Running Sprint ceremonies ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢ Reporting progress. Show less As an agile business analyst. I was responsible for the implementation of the new Baby Bunting website involving CMS migration to Sitecore. My major tasks were: ➢ Implementing the agile methodology ➢ Running Sprint ceremonies ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢… Show more As an agile business analyst. I was responsible for the implementation of the new Baby Bunting website involving CMS migration to Sitecore. My major tasks were: ➢ Implementing the agile methodology ➢ Running Sprint ceremonies ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢ Reporting progress. Show less

    • United States
    • Design
    • 700 & Above Employee
    • Business Analyst
      • Sep 2015 - Oct 2018

      I joined AKQA as a business analyst in order to help my clients to increase their profit by enhancing their websites and improving their internal process. Clients: ➢ COLES LIQUOR DEPARTMENT: improving FirstChoice liquor website by implementing new functionalities in order to increase the conversion and the client satisfaction. The major project was to roll out “Click and collect” in addition to the existing “home delivery” option. ➢ HESTA: Implementing a whole new website including a… Show more I joined AKQA as a business analyst in order to help my clients to increase their profit by enhancing their websites and improving their internal process. Clients: ➢ COLES LIQUOR DEPARTMENT: improving FirstChoice liquor website by implementing new functionalities in order to increase the conversion and the client satisfaction. The major project was to roll out “Click and collect” in addition to the existing “home delivery” option. ➢ HESTA: Implementing a whole new website including a migration to Adobe Experience Manager ➢ BUNNINGS: o Improving Bunnings website by implementing a new corporate gift card purchase process. o Implementing the new trade specific website for both Australia and New-Zealand including a technical migration to Sitecore. As part of this role, my major tasks were: ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Organising workshops and handling team project ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢ Reporting progress. Show less I joined AKQA as a business analyst in order to help my clients to increase their profit by enhancing their websites and improving their internal process. Clients: ➢ COLES LIQUOR DEPARTMENT: improving FirstChoice liquor website by implementing new functionalities in order to increase the conversion and the client satisfaction. The major project was to roll out “Click and collect” in addition to the existing “home delivery” option. ➢ HESTA: Implementing a whole new website including a… Show more I joined AKQA as a business analyst in order to help my clients to increase their profit by enhancing their websites and improving their internal process. Clients: ➢ COLES LIQUOR DEPARTMENT: improving FirstChoice liquor website by implementing new functionalities in order to increase the conversion and the client satisfaction. The major project was to roll out “Click and collect” in addition to the existing “home delivery” option. ➢ HESTA: Implementing a whole new website including a migration to Adobe Experience Manager ➢ BUNNINGS: o Improving Bunnings website by implementing a new corporate gift card purchase process. o Implementing the new trade specific website for both Australia and New-Zealand including a technical migration to Sitecore. As part of this role, my major tasks were: ➢ Managing Business role and relationship in order to define requirements for both website and internal software ➢ Organising workshops and handling team project ➢ Writing user stories ➢ Managing and filtering issues ➢ Complying with deployment timeline and ensuring quality of service ➢ Reporting progress. Show less

    • France
    • Airlines and Aviation
    • 700 & Above Employee
    • Project manager/Business Analyst
      • Apr 2014 - Mar 2015

      Thanks to my first experience in Myaccount&eFlyingblue team , I joined the e-convergence service in order to help merging the Air France and KLM website into the same technical solution. In this context, I was in charge of the integration of the new payments models used by Air France and KLM in internet check in (ICI). As part of this role, my major tasks were: - managing stakeholders (both AF and KLM) expectations - organising workshops - supporting developers and testers in… Show more Thanks to my first experience in Myaccount&eFlyingblue team , I joined the e-convergence service in order to help merging the Air France and KLM website into the same technical solution. In this context, I was in charge of the integration of the new payments models used by Air France and KLM in internet check in (ICI). As part of this role, my major tasks were: - managing stakeholders (both AF and KLM) expectations - organising workshops - supporting developers and testers in their tasks - managing developers in fixing bugs. - prioritising issues and change request in collaboration with the business - reporting.

    • Project manager/Business Analyst
      • May 2013 - Mar 2014

      I joined the digital's team in order to improve the Flyingblue (loyalty program) process on AirFrance Website. As a business analyst/ Project manager, I had to manage the projects from the definition phase until live deployment and work with different stakeholders as Flyingblue marketing, e-Flyingblue Business (in charge of the requirement on AF website) to define and prioritise their needs. As part of this role, my major tasks were: - Organising workshops - Writing Business… Show more I joined the digital's team in order to improve the Flyingblue (loyalty program) process on AirFrance Website. As a business analyst/ Project manager, I had to manage the projects from the definition phase until live deployment and work with different stakeholders as Flyingblue marketing, e-Flyingblue Business (in charge of the requirement on AF website) to define and prioritise their needs. As part of this role, my major tasks were: - Organising workshops - Writing Business requirements - Approving IT documents - Validating delivery - Reporting.

    • Telecommunications
    • 700 & Above Employee
    • Business Project Manager
      • Feb 2012 - Apr 2013

      Thanks to my experiences in the business IT departement, I joined the "progress performance and transformation direction (DTPP)" in Bouyguestelecom business team in order to carry out the project linked to the development of data offers for firms and professionals.

    • IT Project Manager/ Business Analyst
      • Sep 2010 - Feb 2012

      In Bouyguestelecom business team, I was in charge of maximising all the online processes as per creation of new lines or other functionalities like loyalty program. For this, I had to look after the project from the definition phase including workshops with marketing until live deployment.

    • Business Analyst
      • Apr 2008 - Sep 2010

      After 3 months of training, I joined In the product guarantee direction of Bouyguestelecom business team to work on the CRM software upgrade. As part of this role, I was in charge of defining and writing requirements with the client and validating all the functionalities sitting with and/or interacting with the software.

Education

  • Université de Provence (Aix-Marseille I)
    Master's degree, Environmental risk management
    2006 - 2007
  • Université de Provence (Aix-Marseille I)
    Licence, Environmental Engineering method
    2003 - 2005
  • lycée verdun
    2000 - 2002

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