Experience

Neil Debt Collection

• Qatar
• Banking
• 1 - 100 Employee

• Customer Service Agent

  • Aug 2020 - Present

  ➢ Coordinating with customers and visiting their locations if necessary ➢ Investigating and solving customer`s disputes ➢ Managing a group of collectors and identifying their objectives and goals ➢ Reporting a weekly statements of the current collections ➢ Attending monthly meetings and negotiating new projections and targets ➢ Coordinating between managements, clients and different departments ➢ Processing the relationship company-customer ➢ Coordinating with customers and visiting their locations if necessary ➢ Investigating and solving customer`s disputes ➢ Managing a group of collectors and identifying their objectives and goals ➢ Reporting a weekly statements of the current collections ➢ Attending monthly meetings and negotiating new projections and targets ➢ Coordinating between managements, clients and different departments ➢ Processing the relationship company-customer



elite canada

• Al Rayyan, Qatar

• Collector agent

  • Dec 2018 - Aug 2020

  Contacting customers to collect their debt ➢ Providing customer service regarding collection issues ➢ Managing dates for following up ➢ Reporting status, updates and disputes to direct supervisor Contacting customers to collect their debt ➢ Providing customer service regarding collection issues ➢ Managing dates for following up ➢ Reporting status, updates and disputes to direct supervisor



Plastic and Copper Tube Company (STPC)

• Production Team Manager

  • Feb 2016 - Dec 2018

  Strictly adhered to department and district rules and regulations while conducting various activities.➢ Created the scope and requirements for company projects➢ Prepares work schedules➢ Prepares schedules for employees

• Production Team Manager

  • Feb 2016 - Dec 2018

  Strictly adhered to department and district rules and regulations while conducting various activities.➢ Created the scope and requirements for company projects➢ Prepares work schedules➢ Prepares schedules for employees