Experience

Chedid Insurance Brokers Network

• Lebanon
• Insurance
• 1 - 100 Employee

• Chief Executive Officer

  • Sep 2018 - Present

  • Drive, develop, and implement strategies to deliver on business profitability goals • Market the organization as one of the top 10 brokers • Drive compliance with regulatory requirements, and develop strategies • Lead strategies to build an alignment between the sales and technical teams • Analyze the gaps & losses to identify initiatives to maximize resources • Engage with senior stakeholders on the progress of strategies • Collaborate with the regulatory authorities, to build credibility • Provide critical insight and oversight on business and sales operation • Evaluate the gaps & risks with brokers and technical teams • Implement plans that encourage fair and equal treatment across the business • Monitor the financial growth and empower teams to deliver on organizational KPI’s



MEDGULF Saudi Arabia

• Saudi Arabia
• Insurance
• 300 - 400 Employee

• Chief Commercial Officer

  • Feb 2016 - Sep 2018

  • Drove the development of strategies that transformed and enhanced organizational structures • Led by example & engaged in transparent and fair practices building loyalty and performance • Executed commercial strategies and led plans to build revenue and the strengthen the brand • Assessed gaps and risks and identified opportunities to brand the business and build credibility • Developed and led strategies that improved and maintained organizational performance • Led plans transforming the salesforce, leaders & incentives for new and retention business • Empowered top-performing leaders & portfolios by promoting & developing internally • Implemented tools and resources, and improved workflows that built trust and loyalty



MEDGULF

• Lebanon
• Insurance
• 400 - 500 Employee

• Deputy Head of Health Division

  • Apr 2011 - Jan 2016

  • Drove strategies to improve the underwriting & renewal processes & lead long-term growth • Conducted exemplary levels of negotiations with clients to accept mutually beneficial changes • Identified opportunities to minimize risk & improve profitability, still maintaining great service • Researched, developed, & implemented best practice processes, procedures, & technologies • Led the implementation of easy to understand regulatory requirements improving compliance • Evaluated policies due for renewal, developed & implemented strategies to optimize retention • Developed improvements and identified opportunities to enhance efficiency and boost morale • Analyzed organizational targets and identified opportunities to increase profit • Implemented training, coaching, and expertise to develop skills and capabilities



SANAD Cooperative Insurance and Reinsurance JSC

• Saudi Arabia
• Insurance
• 1 - 100 Employee

• Underwriting & Membership Manager

  • Mar 2010 - Mar 2011

  • Led plans to sustain long-term profitable growth and operations of the portfolio • Developed best practice processes to support employees with leading technologies • Set job descriptions and recruited critical team members • Assured quality in membership operations within the processes • Led training and development plans for the team to improve performance • Forecast and developed plans to drive operations and deliver on strategic targets • Designed the KPIs and guidelines for membership management • Engaged with regulatory authorities and followed up with the CCHI



MEDGULF

• Lebanon
• Insurance
• 400 - 500 Employee

• Health Underwriting Manager

  • Jan 2002 - Jan 2006

  • Led, motivated and directed section supervisors • Drove key elements of the of the profitability of the Health Insurance portfolio • Priced risk competitively and negotiated appropriate terms and conditions • Ensured high levels of service in response to requests for proposals • Supported development and delivery of attractive products for key client relationships • Improved the quality of service and efficiency of operations • Developed clear procedures and supportive systems that reduced cost & minimized errors • Maintained a “reaching out to the client” service ethos that enhanced business reputation • Tailored the underwriting of quotes and policies to clients needs • Investigated and rectified negative variances & identified and replicated positive variances • Maintained an up-to-date and detailed knowledge of industry standards, regulations and market conditions so as to be in a position to inform staff of changes and advised team members