Experience

SimbaNET (T) LTD

• 1 - 100 Employee

• Manager: Pre-Sales Engineer

  • Nov 2016 - Present

  Senior position within the organization, responsible for managing mega sales (whole sales) activities by interacting with mobile operators and ISP to demonstrate SimbaNET Fiber Optic infrastructure coverage and persuade them on sharing business models. Playing a key role in the attainment of new customers, targeting whole sales on IP Transit by leading the development of complex solutions that are both operationally and commercially sound and to work very close with Infrastructure team, Products team and technical resources during solution design and providing smooth and efficient transfer from pre-sales to the delivery teams. Actively supports the sales team with technical solution advice, proposals, presentations, and other customer communications. Designing and negotiate the Managed Services Solutions that win new business and give customers exactly what they need. Resolve key concerns regarding the SOW and facilitate resolution due to the operational impacts. Show less



Vodacom

• South Africa
• Telecommunications
• 700 & Above Employee

• Manager: Pre-Sales Consultant, Project Management & Service Delivery

  • Apr 2013 - Present

  Key Duties: • Technical Design- Working closely with Network team, didvely analyze customer requirements supplied by Enterprise Sales team and develop reliable, stable and scalable technical solutions design to meet user requirements; and to recommend alternative solutions in the event that the user preferred requirements cannot be achieved with existing network infrastructure for converged solution.- Provide input to bid/commercial office with Technical proposal and guidance when needed.- Visit clients to verify requirements, maximize account growth opportunities and project kick-off meetings.• Project Implementation- Lead and direct efficient execution of implementation of designed technical solutions according to customer requirements, quality standards, timelines and budget targets for Fixed data, voice solutions and Converged Solutions- Accountable for managing service delivery end to end with project updates and closing the project through signed acceptance with customer, by demonstrating a working link that meets SLA.- Provide expert problem management support for complex solutions during integration to customer.- Define and Preparing Project closure document (User AcceptanceTest Document) for official project sign off with the customer.- Prepare monthly report for the closed projects- Ensure Billing Activation team activate bill for the closed projects• Quality Assurance- Oversees the integration of all service delivery units and constantly improve the quality and inter-working of the whole service team, including other Vodacom service partners and suppliers to ensure a seamless end-to-end delivery of service for Enterprise Customers• Process Adherence: Adherence to process and provide input for any room for improvement.• Final approval of the design specification.• Working closely with users to ensure the project meets business needs. Show less

• Project Manager

  • Dec 2012 - Mar 2013

  Key Duties: • Managing all major inter groups functions related to planning, execution and closing of projects related to Mobile, Fixed, and Converged solutions supplied by Enterprise Sales and deliverables.• Ensuring that Enterprise Sales projects are completed within set schedules and budgets by managing and coordinating project teams including NE, ND, CDN, NSN, Vendors, suppliers and contractors.• Manage and coordinate projects via the formal project initiation by chairing the kick-off meeting, scope, schedule, budget and feedback using various means including URS and Progress meetings with Enterprise Sales teams• Track projects on daily basis using various tools and means and report on all projects in weekly/monthly basis as required and Carry out quarterly performance audit of contractors• Visit client sites to verify requirements; maximize account growth opportunities, coordinate and audit installations of access layer links at least once in a month for each installation or client.• To enter into price negotiations with proposed suppliers/contractors to ensure that all projects are completed within budget and ensuring a cost saving on CAPEX.• To compile scope of work, schedule and a bill of materials for individual projects in accordance to company policies and procedures as well as set standards in the industry.• Manage financial acceptance of a site/link and ensuring that as was done in accordance with quotes and requests provided as well as to set company standards.• Manage warehouse and stock for WiMAX, Microwave, Optical Fiber and VSAT links and all items under Enterprise Networks• Definition and management of the User Acceptance Testing programme• Corporate with credit control team and make sure the customer get into the billing system accordingly once the project is completed. Show less



SoftNet Technologies

• Dar es Salaam

• Senior Network Specialist

  • Jul 2007 - Nov 2012

  Key Duties: • Engineering, Installation, Support, Managing and Troubleshooting of LAN (Wired & Wireless) and WAN Computer Networks. • Engineering and Troubleshooting Wired and Wireless Voice over IP (VoIP) Networks. • Preventive Maintenance of Network and Computing resources such as routers, switches, firewalls, Computers, Scanners, Printers, UPSs and system software applications, including site deployments • Preparing network proposition for Network Infrastructure and technologies upgrade/improvement • Preparing BOQ for networks end to end (layer 1 to 7) after doing customer site survey • Supply, Installation, and Configuring networking devices such as Cisco firewalls (Adaptive Security Appliance) and Cyberoam (Identity Based Security Appliance / Unified Threat Management), Routers, Switches. • Preparing project implementation report and commissioning the project. Show less