Experience

Advanced Initiative Company (AIC)

• United States
• Computer Games
• 1 - 100 Employee

• Social Media & Content Manager

  • Aug 2023 - Present



Hill+Knowlton Strategies

• United States
• Public Relations and Communications Services
• 700 & Above Employee

• Account Manager

  • Mar 2021 - Aug 2023



Webedia Arabia

• United Arab Emirates
• Online Audio and Video Media
• 1 - 100 Employee

• Editor-in-Chief

  • Mar 2020 - Mar 2021

  After the acquisition of Saudi Gamer by Webedia Arabia, I continued my role as an Editor-in-chief with the new team in Saudi Gamer. After the acquisition of Saudi Gamer by Webedia Arabia, I continued my role as an Editor-in-chief with the new team in Saudi Gamer.



Saudi Gamer (Asa Altahakam EST. - Woqod El-Ebtekar Co.)

• Editor-in-Chief & Content Manager

  • Aug 2016 - Feb 2020

  Additional to Content Producing for the podcast, I started Editor-in-Chief and Content Manager at Saudi Gamer.Managing a team of 3 main editors and freelancers, producing daily content for the website, including news and articles, with monthly rating and review of their work.Reviews producer: Tasking reviews team with titles, timing and facilitating content between team and PR representatives.Outreach: Managing the relationship between team and games companies, including outreach and negotiating yearly trips to global PR events and industry expos. Working with Sony PlayStation, Microsoft Xbox, Activision Blizzard and Ubisoft among other top gaming companies.Social Media: Managing accounts and content publishing for site content and partner activations. Event Coverage: Negotiating, scheduling and covering global events, including TGS in Tokyo, E3 in Los Angeles and Gamescom in Cologne among others.Local Events: Managing booth presence and schedule in Gamers' Day, including hosting and running competitions and entertaining activities, and interviews with various guests on time.Public Representation: Live TV interviews with MBC, Skynews Arabia and AlifAlif radio, talking about mainstream topics in gaming. Show less

• Content Producer

  • Jan 2016 - Aug 2016

  Podcast Producer: organizing and hosting 130+ with 3 hour plus episodes of Extra Dose Podcast, including post editing and uploading, keeping it on schedule on a weekly basis.



Baker Tilly MKM & Co. بيكر تيلي م ك م وشركاه

• Saudi Arabia
• Financial Services
• 100 - 200 Employee

• Assistant Auditor

  • Sep 2019 - Dec 2019

  Internship program as part of Accounting Major plan in King Saud University. Assistant Auditor: assisting auditors with preparing worksheets for audit purposes & reviewing audited financial statements. Zakat & Tax Assistant: assisting with preparing and filling Zakat & Tax yearly returns and Withholding Tax returns. Internship program as part of Accounting Major plan in King Saud University. Assistant Auditor: assisting auditors with preparing worksheets for audit purposes & reviewing audited financial statements. Zakat & Tax Assistant: assisting with preparing and filling Zakat & Tax yearly returns and Withholding Tax returns.



RGB Productions

• Saudi Arabia
• Media Production
• 1 - 100 Employee

• Social Media Specialist

  • Oct 2015 - Sep 2016

  Social Content Manager: Looking after account content, including general agency work and client specific job description. Managing influencers accounts to promote campaigns and posts. Social Content Manager: Looking after account content, including general agency work and client specific job description. Managing influencers accounts to promote campaigns and posts.



Z-Pad

• Entertainment Providers
• 1 - 100 Employee

• Social Media Manager & Content Producer

  • Jan 2013 - Oct 2015

  As a Content Producer I started to manage Z-pad's social media as additional field of work, working on both producing mentioned before and social media at the same time.Social Media: Writing, scheduling and designing posts with their materials for the website and ad partners. including trending competitions inspired by partner content that regularly went viral. Managing influencers accounts to promote campaigns and posts.

• Content Producer

  • Jun 2012 - Jan 2013

  Video Producer: Setting up sessions and recording videos, using Sony Vegas to produce and narrate and export final production, handling the process from A to Z.Livestream producer: Managed production of multiple 24h livestream events from scheduling attendees, lighting and camera work, producing content in partnership with major telecom including STC and Zain.Podcast: Hosting and editing podcast show "Sandstorm Podcast" online and offline, producing a run of 60 published episodes.Event Coverage: Attending and covering international games industry events, including E3 in Los Angeles. coverage included scheduling meetings with PR and game makers, written interviews, and impressions coverage, social media posts.Local Events: Producing a partner livestream activation in Gamers' Day, biggest annual video game event in Saudi, partnering with Mobily to activate managing the connection and middleware requirements on ground to publish.Telfaz11 Partnership: Assisting in producing partnership shows including "Jagabov" and "Temsa7LY Show" with game recording, equipment management and miscellaneous requirements. Show less



Lamba, Inc.

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Manager

  • Mar 2015 - Sep 2015

  Team Management: Looking after a 5 person support team, training and managing tasks and rating individual results every month.High Value Customer Care: Managing high value "Whale" customers, covering tailored responses and crisis management with general customer care.

• Customer Service Representative

  • Sep 2014 - Mar 2015

  Customer Care: customer outreach and follow up, closing around 200 tickets a day at peak using ZenDesk then moving to HelpShift later. including direct fixes in-game regarding currency and buy issues.Developer Feedback: reporting technical issues back to dev team like app breaking bugs, gathering outstanding technical issues and escalating back to team with notes.