Experience

EES Solutions

• Engineering Services
• 1 - 100 Employee

• Business Development Manager

  • Jul 2022 - Present

  Responsible for managing and developing key customer relationships within the Engineering, Technical and Automotive sectors, ensuring all business opportunities are maximised. Key activities: • Follow industry trends locally and internationally research business opportunities and viable • Research new clients, generating leads, engaging with decision makers • Develop growth strategies and plans • Develop new business opportunities within the engineering market sectors • Demonstrate knowledge of current legislation, market changes and influences. • Increase client base • Manage and retain relationships with existing clients • Negotiation at senior level and demonstrate knowledge of current legislation, market changes and influences. • Identifying and mapping business strengths and customer needs • Report on successes and areas needing improvements • Write business proposals • Draft and review contracts Show less



UTAC

• France
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• New Sales & Business Development Manager - Automotive and Rail

  • Feb 2021 - Jul 2022

  Responsible for winning new and repeat business for specific customers and target market segments in order to increase revenue and open up new opportunities within the market segment. Generate new sales leads and contacts and prospecting within existing customer accounts. Key activities: • Conduct market research on organisations and individuals to identify new opportunities in your market segment • Seek new business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options • CAV and ADAS business development • Increase the value of current customers while attracting new ones • Negotiate/close deals • Build coalitions across the business to support the delivery of sales targets • Work closely with the Commercial Operations Team to ensure the production of effective tender documentation for submission at your request • Gather feedback from customers or prospects and share with internal teams • Follow the tender through to completion through close liaison with the customer • Attend conferences, meetings, and industry events • Measure, track and analyse key metrics (Order intake, closing rate, sales cadence etc.) • Work with the business units to develop new revenue streams previously not employed Show less



Millbrook Group

• Canada
• Business Skills Training
• 1 - 100 Employee

• Commercial Manager

  • Jul 2018 - Jan 2021

  Responsible for winning new and repeat business opportunities for Millbrook’s Safety Group, growing revenue through excellent customer service and optimising profitability.Responsible for driving the business unit’s sales strategy, by aligning expectations of all stakeholders, including customers, employees, investors and government agencies.Key activities: • Driving and pursuing the correct blend of business into the organisation to ensure that the annual budget is met both in terms of revenue and margin. • Working closely with prospective and existing customers to identify, nurture and close business development opportunities. • Building a detailed understanding of the customer base, markets and competitors (both UK and international), providing service solutions to meet market demands. • Understanding and recording the customer’s perceived view of satisfaction with the testing services delivered and taking positive action on feedback received • Delivering sales collateral to effectively communicate the service offering and how it delivers value to the customer base. • Reviewing and preparing standard price lists. • Working closely with the central Commercial Operations team to ensure the delivery of tender documentation to a consistent standard and in accordance with brand guidelines. • Applying market intelligence to drive strategic capital investment programmes, to ensure the business remains at the forefront of test capabilities for the vehicles of tomorrow. Show less

• Head of Customer Service

  • May 2015 - Jun 2018

  Line management responsibilities for the Customer Service functionOverall day-to-day responsibility to ensure that the key functions of the department are fulfilled, including:- timely response to RFQ’s, quotation submission and follow-up activity- post-project customer satisfaction surveys and execution of resulting actionsDrive continuous improvement by ongoing review of industry best practice and standardisation of the quotation process

• Customer Service Manager

  • Aug 2014 - Apr 2015

  Engaged with the key account managers to understand customers’ requirements to implement appropriate solutionsEngaged with business unit experts to produce technical proposalsApplication of strategic pricing policyEnsured that bids were fully aligned with customer’s QCD expectations and prepared in line with the company’s proceduresThe point of contact for the customer for any issues arisingConducted regular reviews to ensure project deliverables were achieved and customer satisfaction was maintainedMaintained CRM system Show less



TRL

• Telecommunications

• Group Manager Child Safety Centre

  • Jan 2013 - Apr 2014

  Manage and deliver the Groups overall project, people and financial performance. Developing and maintaining the Group as an effective motivated team whose objectives are fully aligned with the Division and TRL’s objectives.Responsible for project performance, ensuring the right people are working on the right projects and for meeting the required financial performance (contribution and cash flow), delivery on time and monitoring technical quality.

• Senior Project / Business Development Manager

  • Sep 2010 - Jan 2013

  Led and managed project and business development activities in the Product Testing Department. Key achievements include: Identifying, developing and growing new business. Building rapport and relationships with customers in the UK and overseas to sustain on-going business. Implemented a disciplined edge to Project Management that ensures, delivery of customer requirements accurately, timely and cost effectively. Optimised the internal resource and delivery mechanisms, continuously recognising improvement opportunities. Provide financial reporting to senior management on the divisional performance. Show less



Highways Agency

• United Kingdom
• Freight and Package Transportation

• Project / Programme Manager

  • Sep 2009 - Sep 2010

  Responsible for managing structures and local road network management scheme projects. This role was part of a secondment to include working closely with project sponsors and was responsible for delivering a complex portfolio of projects from £0.5M to £13M Responsible for managing structures and local road network management scheme projects. This role was part of a secondment to include working closely with project sponsors and was responsible for delivering a complex portfolio of projects from £0.5M to £13M

• Project Manager / Team Leader

  • Mar 2005 - Aug 2009

  Project Manager for a wide range of vehicle engineering projects ranging from £5k - £4M. Responsibilities included: Business development, bidding/tendering and delivery of major vehicle safety projects Team Leader and line management responsibility Project Manager for a wide range of vehicle engineering projects ranging from £5k - £4M. Responsibilities included: Business development, bidding/tendering and delivery of major vehicle safety projects Team Leader and line management responsibility



SJS Global Ltd

• India
• Software Development

• Business Manager, UK & Far East

  • Apr 2004 - Feb 2005

  Established a promotional merchandise business as part of a group. Generated and managed accounts for key clients. Was responsible for managing profit and loss account, planning and scheduling of workloads and deliverables, as well as monitoring and tracking of orders and budgets. Established a promotional merchandise business as part of a group. Generated and managed accounts for key clients. Was responsible for managing profit and loss account, planning and scheduling of workloads and deliverables, as well as monitoring and tracking of orders and budgets.



Bupa

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Market Development Co-ordinator

  • Jul 2001 - Apr 2004

  Processed project activity reports, organised, co-ordinated and attended exhibitions and events. Negotiating financial agreements for marketing expenditure. Produce monthly project reports for expenditure, growth and client satisfaction. Managed the delivery of numerous marketing project led activities on time and to budget Processed project activity reports, organised, co-ordinated and attended exhibitions and events. Negotiating financial agreements for marketing expenditure. Produce monthly project reports for expenditure, growth and client satisfaction. Managed the delivery of numerous marketing project led activities on time and to budget



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• IT & Quality Assurance Controller

  • Jun 2000 - Jul 2001

  Maintaining IT stock and accounts, Communicating and liaising with suppliers in UK and abroad Maintaining IT stock and accounts, Communicating and liaising with suppliers in UK and abroad