Experience

SAGAR MOTORS PVT LTD.
• India
• 1 - 100 Employee
• General Manager After Sales

  • Jun 2019 - Present

zedex nissan
• Group General Manager

  • Apr 2018 - May 2019

Metropolitan Volkswagen
• United States
• Motor Vehicle Manufacturing
• General Manager

  • Jan 2017 - Mar 2018

Volkswagen atrica
• South Africa
• Motor Vehicle Manufacturing
• 700 & Above Employee
• General Manager

  • Jan 2015 - Dec 2016

KASHYAP FIAT
• Service manager

  • Aug 2014 - Dec 2014


Volkswagen India--- Frontline auto world.

• Service Manager

  • Dec 2012 - Dec 2013

   Do the tracking of each service advisor on daily basis.  Keep the tracking of generation of labor and parts by individual service advisor.  Keep the work as per standard processes defined by company and do weekly audit.  Have focus to resolves the customer concern as per standard time.  To give hassle-free service experience to the customers. Workshop:-  Minimizing the repeat complaints and revisits within service intervals.  Ensuring that work is carried out as per time schedule so that there is no deviation in promised time.  Improving productivity  Minimizing repeat complaints by ensuring that repair & maintenance is carried out as per the standard Processes defined by company.  To manage the training needs of the technicians.  Improve the revenues of the workshop Show less



SKODA AUTO INDIA PVT.LTD.-- NAWAB Skoda

• SERVICE MANAGER

  • Mar 2012 - Oct 2012

  ROLES & RESPONSIBILITY To give hassle-free service experience to the customers. Minimizing the repeat complaints and revisits within service intervals. Ensuring that work is carried out as per time schedule so that there is no deviation in promised time. Improving productivity Minimizing repeat complaints by ensuring that repair & maintenance is carried out as per the standard Processes defined by Tata Motors. To manage the training needs of the technicians. Improve the revenues of the workshop Show less



Tata Motors--- HIM MOTORS CONCORDE

• Service Manager

  • Jan 2011 - Mar 2012

   Do the tracking of each service advisor on daily basis.  Keep the tracking of generation of labor and parts by individual service advisor.  Keep the work as per standard processes defined by company and do weekly audit.  Have focus to resolves the customer concern as per standard time.  To give hassle-free service experience to the customers. Workshop:-  Minimizing the repeat complaints and revisits within service intervals.  Ensuring that work is carried out as per time schedule so that there is no deviation in promised time.  Improving productivity  Minimizing repeat complaints by ensuring that repair & maintenance is carried out as per the standard Processes defined by company.  To manage the training needs of the technicians.  Improve the revenues of the workshop Show less



Toyota Kirloskar Motor--- GALAXY TOYOTA

• TSM & Front Office Team leader

  • May 2008 - Jan 2011

   T.S.M Profile ( Toyota customer service workshop management )  Seeing full workshop.  Look Appointment system ( Calculation the flow of vehicles for next day )  Monitoring of warranty department for pending claims, payment, and warranty error rate.  Make the workshop load flow for next day as per pending work at workshop.  Keep the tracking of each Service Advisor to achievement in business.  Monitoring of parts department.  Be with Toyota’s visitors.  Do all audits which is recommended by TOYOTA on weekly.  Keep all records of JDP concerns & customers & do effort to resolve ASAP.  Day by day audit to improve our dealership.  Handling & implementing all KAIZEN activities.  Generating all business reports, Company’s incentive, Key Performance indicator report, Management information System reports and monthly business meeting report. Show less


Tata Motors--- MANIK BAGH MOTORS KARNATAKA
• Technician

  • Jul 2005 - Mar 2007