Experience

Voiro

• India
• Technology, Information and Internet
• 1 - 100 Employee

• Product Success - Lead

  • Dec 2021 - Present

• Senior Executive Client Servicing

  • Apr 2020 - Mar 2022



Amazon

• United States
• Software Development
• 700 & Above Employee

• Seller Support Associate

  • Nov 2016 - Apr 2020



VWR INTERNATIONAL

• United States
• 200 - 300 Employee

• Associate

  • Jul 2014 - Sep 2016

  Roles and Responsibilities: • Handle live chats from customers and sales representatives, also handle e-mail requests and work within the TAT. • Being patient, allowing the customer to explain his issue and assist accordingly. • Negotiating contracts to reduce costs and achieve maximum efficiency. • Working closely with suppliers and customers to improve operations and reduce cost. • Preparing quotes to compare costs and winning the business from the competitor. Professional Experience: • Have a good knowledge in processing orders and credits using the SAP(Systems applications and products) tool. • Knowledge of managing returns and rejections professionally & promptly with suppliers as well as the customers. • Able to negotiate rates with the vendors. Rewards and Recognition: • Received the best new comer award. • Received many appreciation e-mails from the supervisor and manager for performing more than the given target by not compromising the quality as well. • Regular rewards and recognition award winner for each quarter of the year. Show less