Salah Eddine Rouane
Advanced Financial Advisor at ARGENCE DEVELOPPEMENT - Groupe Crédit Agricole- Claim this Profile
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Bio
Credentials
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Intermediaire en opérations bancaires et services de paiements ( IOBSP )
Institut d'Etudes Professionnelles en Bancassurance - IEPBJan, 2018- Nov, 2024
Experience
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ARGENCE DEVELOPPEMENT - Groupe Crédit Agricole
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France
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Financial Services
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100 - 200 Employee
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Advanced Financial Advisor
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Dec 2016 - Present
- Study and analysis of credit applications. - Ensure compliance with the conformity of the documents presented by customers. - Assist marketplaces sellers in setting up consumer credit applications. - Ensure compliance with internal procedures and assess potential risks. - Study and analysis of credit applications. - Ensure compliance with the conformity of the documents presented by customers. - Assist marketplaces sellers in setting up consumer credit applications. - Ensure compliance with internal procedures and assess potential risks.
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eDreams ODIGEO
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Spain
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Technology, Information and Internet
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700 & Above Employee
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Customer Service Representative
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Feb 2014 - Aug 2016
-Pre and post reservation inquiries by phone and email -Modification, confirmation and cancellation of reservations -Arranging special requests -Complaints solving between customers and hotels -Assisting customers for their booking -Determines eligibility by comparing client information to requirements. -Informs clients by explaining procedures; answering questions; providing information. -Maintains communication equipment by reporting problems. -Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
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Education
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MATCI
DEC, Commerce international / commerce -
Lycée Anwal
Baccalauréat, Économie de gestion