Sal Kumar
Team Lead at finsbridge- Claim this Profile
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Bio
Experience
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finsbridge
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India
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Financial Services
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1 - 100 Employee
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Team Lead
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May 2022 - Present
- Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating and adhering to new procedures, policies and goals. - Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures. - Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services. - Leading and mentoring the Technical Support Team, performing scheduled staff reviews, communicating and adhering to new procedures, policies and goals. - Monitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures. - Establishing, recommending and implementing policies to ensure quality, timely and efficient design of customer oriented services.
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Trading Specialist
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Nov 2018 - Present
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Cogent
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United States
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Environmental Services
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100 - 200 Employee
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It support Engineer
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May 2017 - Nov 2018
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Education
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2012 - 2015
Technical education of Kerala
Diploma, Electronic communications -
2012 - 2015
University of Kerala
Diploma of Education, Electronics -
2010 - 2012
State Board kerala
Higher secondary school, Science biology -
2009 - 2010
State board of kerala
sslc, Elementary
Community
