Saktish Muniandy
Billing Executive at StarHub- Claim this Profile
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Bio
Credentials
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Lean Six Sigma White Belt Certification
MF TreinamentosJan, 2023- Sep, 2024 -
Customs Agent Course (Executive)
Universiti Utara MalaysiaDec, 2022- Sep, 2024 -
Business Excellence in a knowledge-driven Industry 4.0 world
The Hong Kong Polytechnic UniversityJun, 2021- Sep, 2024 -
Knowledge Management and Big Data in Business
The Hong Kong Polytechnic UniversityJun, 2021- Sep, 2024 -
Industry 4.0: How to Revolutionize your Business
The Hong Kong Polytechnic UniversityMar, 2021- Sep, 2024 -
Intoduction to Data Studio
Google Analytics for BusinessApr, 2023- Sep, 2024 -
International Maritime Dangerous Goods - Function Specific (AMDT 40-20)
CLLB Center for Logistics Leadership In BusinessSep, 2022- Sep, 2024 -
International Maritime Dangerous Goods - General Awareness (AMDT 40-20)
CLLB Center for Logistics Leadership In BusinessJul, 2022- Sep, 2024
Experience
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StarHub
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Singapore
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Telecommunications
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700 & Above Employee
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Billing Executive
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Feb 2023 - Present
• Investigate customers disputes in billings and execute necessary action to resolve it. •Validate and provision bulk order requests timely and accurately • Ensuring tasks delegated are follow up closely and closed on time as per SLA. • Maintain accurate and timely records of manual billings • Monitoring of customer's orders and follow them through to completion and/or resolution. • Working closely with relevant stakeholders to ensure that delays are minimized and resolved accordingly. • Function as a single point of contact to 3rd Party partners for order management to invoicing matters • Timely and accurate provisioning of orders with 3rd Party partners Show less
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PKT Logistics Group Sdn Bhd
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Malaysia
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Transportation, Logistics, Supply Chain and Storage
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200 - 300 Employee
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Billing Supervisor
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Feb 2020 - Jan 2023
• Experienced in generating and verifying customer invoices and updating daily billing tracking summary. • Experienced in generating Debit notes, Credit notes and Cost absorb forms. • Prepared monthly invoices summary for total quantity invoice generated and total amount billed for Top Management reference. • Prepare and update daily reports and submit Top Management and Stakeholder. • Checked and verified monthly customer invoices and tally with the system to submit Management. • Maintain and update billing system/ database. • Worked closely and coordinated with Inbound, Outbound, and Inventory department for documentation and tracking. • Handled forecast planning and raised PR for monthly inventory items to the Procurement department. • Execute Audit in the warehouse for a smoother operation process. • Coordinated, follow up, and Monitored purchasing progress for office and warehouse. • Prepared and updated tracking on Daily, Weekly, and Monthly inventory item usage in the office and warehouse reports [Quantity and Costing] submit top management for P&L. • Managed vendor invoices by checking and verifying in the system before submitting them for Top management approval and pass to the Accounts department to proceed with payment. • Update daily tracking consistently on PR, PO, and Vendor invoice control list • Create and maintain a filing system in Electronics and Physical. •Prepare documents such as billed invoices,vendor invoices,etc for the Annual audit. • Experienced in attending to customer and management inquiries, provides accurate information. • Shared ideas on improvising and organizing the process flow with the Management in meetings such as Operation costs and Kaizen meetings. • Experience in handling Asset Management. Show less
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McDonald's
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1 - 100 Employee
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Training Department Manager
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Jun 2017 - Feb 2020
•Experienced in Training new employees on SOPs and duties. •Handled incoming queries from the customers. •Shared best practices and knowledge with teams helping to achieve the sales targets. •Trained staffs in using FEFO method to make sure customers served in code date product. •Learned the managerial and leadership qualities. •Provided feedback of the customers to the management team for improving the services. •Resolved issues from customer reviews and took appropriate actions accordingly •Experienced and participated in annual unannounced 3rd party Food Safety Audit. Show less
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Education
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2021 - 2024
Universiti Tun Abdul Razak (UNIRAZAK)
Bachelor of Business Administration - BBA (Honours), Business Administration and Management, General -
2019 - 2020
CILT Malaysia
Advance Certificate in Supply Chain and Logistics Management, Logistics, Materials, and Supply Chain Management -
2014 - 2018
Politeknik Port Dickson
Diploma in Accountancy, Accounting and Audit
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