Experience

Precot

• India
• Textile Manufacturing
• 1 - 100 Employee

• Head Of Business Development

  • Sep 2020 - Present

  Coimbatore, Tamil Nadu, India Overall responsible for the sales, revenue generation and building up potential pipeline across the globe. • Sales and New Customer on-boarding Management • Formulate & execute Annual business plan • Responsible for the annual revenue generation • Oversee the entire Sales & business development in international markets. • Detail market research on each country to understand the sales dynamics • Continuously monitoring the markets and competitor products & activities to… Show more Overall responsible for the sales, revenue generation and building up potential pipeline across the globe. • Sales and New Customer on-boarding Management • Formulate & execute Annual business plan • Responsible for the annual revenue generation • Oversee the entire Sales & business development in international markets. • Detail market research on each country to understand the sales dynamics • Continuously monitoring the markets and competitor products & activities to formulating new ideas & strategies to sustain/improve sales. • Reviewing customer activity, anticipating consumer needs & improving customer satisfaction. • Responsible for the lead generation to build up prospects pipeline. • In-depth knowledge of distribution model in Americas, Europe, GCC, Africa, Southeast Asia & Oceania countries • Hands-on with international negotiation, brand building, category management, launching new products • Negotiating with Private Label Heads/ Buying Head / Category Head for their private label products and business closure • Proven expert in all models of business-like Retail chains, Pharmacy Chains, Distributor / Wholesaler/Trader • Networking & constant touch with the key decision makers • Traveling round the globe to meet the prospects directly to showcasing our products • Continuously participating in various expo across the globe to exhibit / participate in the events to promote our products and to network with key people • Managing sales teams and maintaining sales operations seamlessly • Setting weekly and monthly sales goals and to motivate the sales teams to accomplish the set goals • Involved in budgeting & financials controls. • Ensure product registration & regulatory compliance in different markets • Involved in continuous training and development for the sales team. • Recruiting and hiring sales staff and developing training programs. • Analyzing sales reports and monitor the trend and to escalate to the board if any. Show less



Texila American University Consortium

• India
• Education Administration Programs
• 300 - 400 Employee

• Regional Manager | Sales and Marketing

  • Apr 2018 - Sep 2020

  Guyana Overall responsible for the sales and marketing in the Caribbean, Canada and USA regions. Reported: CEO & CSO Managed: Business Developments Managers, Associates in Guyana, Jamaica, Trinidad, Bahamas, St Lucia, and Grenada & Admission Officers • Branding and Marketing to have a local presence across the Caribbean, Canada and USA • Travel to different countries to organize events and seminars • Engaging activities in different schools across the regions for lead… Show more Overall responsible for the sales and marketing in the Caribbean, Canada and USA regions. Reported: CEO & CSO Managed: Business Developments Managers, Associates in Guyana, Jamaica, Trinidad, Bahamas, St Lucia, and Grenada & Admission Officers • Branding and Marketing to have a local presence across the Caribbean, Canada and USA • Travel to different countries to organize events and seminars • Engaging activities in different schools across the regions for lead generations • Organizing various training's & events to develop corporate relationships and PR activities • Engaging Medical council & Nursing council across the Caribbean to build public relationships • Responsible for lead generation through various sources • Defining new marketing strategies • Budget workout and P&L management • Staffing projection and involved in 360’ degree recruitment • Weekly review with the Social Media team to focus on the quality of leads • Weekly & Monthly performance review with the sales team to measure the target set for the year • Continuous training to all the staffs to develop their skill set, product & process knowledge • Salary appraisal workout for each sales staff member • Incentive workout slabs for the entire region • International universities affiliation and partnerships • Networking with various associates across the Caribbean countries to build the sales pipeline • Involved in creating SOP’s, Processes, KPI for different roles and responsibilities

• Regional Manger | Sales

  • Nov 2017 - Apr 2018

  Sharjah, United Arab Emirates Overall responsible for the sales in the Middle East region. We are going Go Localization and focusing on sales and operations to penetrate in depth to break the market via branding and marketing. • Budget & target workout • Traveling plan for school and career fair visits • Building a strong agent base with a customized commission workout • International universities partnerships • Lead generation through various source • Digital Marketing campaigns to target specific… Show more Overall responsible for the sales in the Middle East region. We are going Go Localization and focusing on sales and operations to penetrate in depth to break the market via branding and marketing. • Budget & target workout • Traveling plan for school and career fair visits • Building a strong agent base with a customized commission workout • International universities partnerships • Lead generation through various source • Digital Marketing campaigns to target specific groups • Staffing projection and involved in recruitment • Incentive workout for the entire team • Overall responsible for Sales and ROI



SM BPO Solutions

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Head of Sales and Marketing

  • Jul 2016 - Oct 2017

  Coimbatore Area, India A complete end to end Solutions offered to all the SME's across the globe with high quality perspective and instantaneous improvements done with NICHE technologies to win clients confidence. JOB PROFILE- Managing the UK, Australian, Canadian and US markets to acquire new projects. Mentoring and Monitoring all the BDM's and BDE's to take their performance from one level to another level to generate prospective leads. Extensive training offered to Inbound and outbound team… Show more A complete end to end Solutions offered to all the SME's across the globe with high quality perspective and instantaneous improvements done with NICHE technologies to win clients confidence. JOB PROFILE- Managing the UK, Australian, Canadian and US markets to acquire new projects. Mentoring and Monitoring all the BDM's and BDE's to take their performance from one level to another level to generate prospective leads. Extensive training offered to Inbound and outbound team [Soft skill and Sales skill], as well as monitoring to nib the gap to ensure 100% compliance and productivity are met. Continuous researches are done to target the apt clientele. Co-ordinate with the SEO team on Digital marketing to generate prospective leads for the business development via google, FB and LinkedIn. Our service offering includes: 1. Call Center- Customer Service, Tele- Sales, Lead Generation, Order Processing, Appointment Setting, Call Answering Service 2. Property Management Back Office Support 3. Recruitment Process Outsourcing 4. Data Entry\ Bookkeeping and Accounting 5. Digital Marketing Services 6. Software Development Services 7. Mobile Application 8. Web design and development services 9. SAP Show less



Texila American University

• Education Administration Programs

• Head of Sales and Marketing

  • Jan 2014 - Apr 2016

  Coimbatore , India Texila American University is an International Medical University located in South America, Guyana. JOB PROFILE- Responsible for Southern Africa, Eastern Africa, Western Africa, Middle East and Asia market to recruit medical students by performing all marketing and branding activities. Has to do a complete Research and Analysis to find out, which mode of marketing will work out for each region and to work out a strategy, with the planned budget to accomplish the set targets.… Show more Texila American University is an International Medical University located in South America, Guyana. JOB PROFILE- Responsible for Southern Africa, Eastern Africa, Western Africa, Middle East and Asia market to recruit medical students by performing all marketing and branding activities. Has to do a complete Research and Analysis to find out, which mode of marketing will work out for each region and to work out a strategy, with the planned budget to accomplish the set targets. Managed: Regional Managers, Business Developments Managers, Center Managers, Resident representatives, Chat team & Enrollment Adviser's; Managed a team size of of 100 – 110 people. Responsibilities: • Budget & target workout for region wise • Traveling plan finalization for Regional managers / BDM • Building strong agent base and commission workout across the regions • International universities partnerships • Setting up local offices to penetrate the market • Coordination with the Digital marketing team for lead generation • Digital Marketing campaigns to target specific groups • Staffing projection and involved in recruitment • Incentive workout for the entire team Accomplishment: • Generated $1,300,000 business by enrolling 100 medical students for the year 2014 • Generated $3,750,000 business by enrolling 1500 online students for the year 2014 • Generated $1,820,000 business by enrolling 140 students for the year 2015 • Generated $5,000,000 business by enrolling 2000 students for the year 2015 • Established offices in Sharjah, Zambia & Ghana in the year 2015 • Participated in International E learning conference in Uganda 2014 • Travelled to South Africa &recruited 15 students in February 2016 • Signed affiliations with ATHE- UK & BIRD- UK for progress route mapping Awards and Recognition: • Best manager for the year 2014 • Best manager for the year 2015 for achieving 137 students. Received an iPhone from the management as a token of appreciation Show less



KGISL

• India
• Software Development
• 700 & Above Employee

• Teamlead in Inbound, Outbound, Upselling & Customer service

  • Dec 2005 - Dec 2013

  Team Lead in handling UK, US, Canadian and Australian process. Handled a team of 150 members and molding them to achieve their respective targets and simultaneously generated revenue of $240,000 year on year through business development. Complaints and supervisor call handling to deliver proper SLA. Consistent feedback to the team to make sure that everyone is on track. As a team lead, my responsibility is not only to take care of sales and quality, but also involving in… Show more Team Lead in handling UK, US, Canadian and Australian process. Handled a team of 150 members and molding them to achieve their respective targets and simultaneously generated revenue of $240,000 year on year through business development. Complaints and supervisor call handling to deliver proper SLA. Consistent feedback to the team to make sure that everyone is on track. As a team lead, my responsibility is not only to take care of sales and quality, but also involving in recruitment and training. Dynamic and timely decisions are taken for the betterment of process. PROJECTS WORKED Process: Australian, USA, UK and Canadian Project: Customer Service, Outbound Sales, Inbound Sales, Up Selling and Lead Generation Period: 8.1 years Designation: Team Lead ROLES AND RESPONSIBILITIES • Organizing and controlling the team • Fixing budget for clients • Dealing with CTO’s, CEO’s, COO’s, CFO’s and Directors • Grooming Agents • Production management • Quality management • Lead management • Dialer management • Report Management • Handling Product Training • Recruitment • Blind monitoring the production team • Risk auditing to measure the quality PROFESSIONAL ACHIEVEMENTS • Top seller with average conversion rate of 95.5%. • With my excellent performance I was awarded a Certificate of Appreciation and mobile phone as a gift from Australian Client in the Year 2006 • MERITORIOUS AWARD Winner for Outstanding Performance and Dedication to Work by KG Information Systems Private Limited in the year 2006 • With My Consistent Performance I was promoted as a Team Lead for the Australian Campaign in the Month of July 2006 • Received cash price of RS 8000 for maintaining 100% attendance for the year 2008 to 2009. • Molded 50 agents to next level with my consistent feedback and monitoring • My Team has won titles like "Quality Team" and "Consistent Performers". • Appreciations from the managers for handling DIALER efficiently Show less