Experience

NEEDLEDUST

• Footwear Manufacturing
• 1 - 100 Employee

• Senior Customer Relationship Specialist

  • Apr 2022 - Present

  Managing customer complaints and queries related to their products through social media, emails and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers. Managing customer complaints and queries related to their products through social media, emails and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers.



The Moms Co. | Good Glamm Group

• India
• Consumer Goods
• 1 - 100 Employee

• Customer Relationship Management Specialist

  • Jan 2022 - Apr 2022

  Managing customer complaints and queries related to their products and NDR through inbount/outbound calling, social media, emails and chat process and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers. Managing customer complaints and queries related to their products and NDR through inbount/outbound calling, social media, emails and chat process and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers.



PACE SETTERS BUSINESS SOLUTIONS PVT.LTD.

• India
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Executive

  • Nov 2020 - Dec 2021

  Managing customer complaints and queries related to their policies through emails and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers. Managing customer complaints and queries related to their policies through emails and getting them resolved by checking with different internal and external stakeholders to ensure best experience of our customers.



BLK-MAX Super Speciality Hospital

• Hospitals and Health Care
• 1 - 100 Employee

• Front Office Assistant

  • Jan 2019 - Feb 2019