Sakshi Jain

Client Servicing Manager at Creators Network India
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Contact Information
us****@****om
(386) 825-5501
Location
Pune, Maharashtra, India, IN

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Experience

    • India
    • Marketing Services
    • 1 - 100 Employee
    • Client Servicing Manager
      • Jan 2023 - Present

      -Coordinate with clients regularly for brief approval and discussion. -Create social media calendars and develop content, including creative designs. -Prepare presentations and monthly reports for clients. -Collaborate with departments to address client needs and assist in campaigns, brainstorming, and website redevelopment ideation. -Work with clients such as Secluded Africa Lodges, Secluded Africa Trust, AIOAI, and Liberty CUBA. -Coordinate with clients regularly for brief approval and discussion. -Create social media calendars and develop content, including creative designs. -Prepare presentations and monthly reports for clients. -Collaborate with departments to address client needs and assist in campaigns, brainstorming, and website redevelopment ideation. -Work with clients such as Secluded Africa Lodges, Secluded Africa Trust, AIOAI, and Liberty CUBA.

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Client Servicing Manager
      • Oct 2021 - Jan 2023

      The clients I handle are: Bajaj Finance Limited, Bajaj Housing Finance Limited. Job Responsibilities: -Representing agency on day-to-day basis to my clients. -Understanding the core business of our clients and work towards adding value to their brand. -Receiving and discussing briefs with client and executing it creatively. -Strive towards meeting deadlines and client's expectations. -Supervise the conceptualization, execution and delivery of every campaign… Show more The clients I handle are: Bajaj Finance Limited, Bajaj Housing Finance Limited. Job Responsibilities: -Representing agency on day-to-day basis to my clients. -Understanding the core business of our clients and work towards adding value to their brand. -Receiving and discussing briefs with client and executing it creatively. -Strive towards meeting deadlines and client's expectations. -Supervise the conceptualization, execution and delivery of every campaign. -Cross-functional coordination to ensure effective deployment of every campaign. -Take charge of a campaign, add inputs when required and drive quality in line with quantum of work. -Conduct meeting with our clients and update them on monthly work status -Nurturing business relationship with existing clients. -Being a part of costing process, cost review and budgeting processing for client's work, supervise and expedite billings. Show less The clients I handle are: Bajaj Finance Limited, Bajaj Housing Finance Limited. Job Responsibilities: -Representing agency on day-to-day basis to my clients. -Understanding the core business of our clients and work towards adding value to their brand. -Receiving and discussing briefs with client and executing it creatively. -Strive towards meeting deadlines and client's expectations. -Supervise the conceptualization, execution and delivery of every campaign… Show more The clients I handle are: Bajaj Finance Limited, Bajaj Housing Finance Limited. Job Responsibilities: -Representing agency on day-to-day basis to my clients. -Understanding the core business of our clients and work towards adding value to their brand. -Receiving and discussing briefs with client and executing it creatively. -Strive towards meeting deadlines and client's expectations. -Supervise the conceptualization, execution and delivery of every campaign. -Cross-functional coordination to ensure effective deployment of every campaign. -Take charge of a campaign, add inputs when required and drive quality in line with quantum of work. -Conduct meeting with our clients and update them on monthly work status -Nurturing business relationship with existing clients. -Being a part of costing process, cost review and budgeting processing for client's work, supervise and expedite billings. Show less

    • India
    • Advertising Services
    • 100 - 200 Employee
    • Manager – Design Platform
      • Jul 2020 - Sep 2021

      • Account & Portfolio Management: Driving client strategy across portfolio of accounts and advice customers on how to achieve their business goals in the most effective manner by advising on the interplay and integration between all digital channels and ensuring that advice is delivered with confidence and gravitas. • Team management: Help & train team in growing their portfolio & keeping track of their performance. Ensuring the best delivery & results from other team members. • Internal… Show more • Account & Portfolio Management: Driving client strategy across portfolio of accounts and advice customers on how to achieve their business goals in the most effective manner by advising on the interplay and integration between all digital channels and ensuring that advice is delivered with confidence and gravitas. • Team management: Help & train team in growing their portfolio & keeping track of their performance. Ensuring the best delivery & results from other team members. • Internal Coordination: motivate and support the Marketing & Technical delivery teams in delivering an outstanding service. Taking responsibility for the quality of work carried out by all team members and ensuring the agency has the correct level of skills to grow accounts. • Client Coordination: Ensure client’s expectations are met through coordinating client requirements against outputs from other internal partners and Coordinate to find mutual solution to problems. • Client acquisition: preparing proposals for acquiring new clients, actively propose and help implement new and innovative strategies in order to meet and exceed the department’s overall revenue and profit targets. • Targets: To drive business growth through existing clients, developing a proactive action plan for accounts in order to meet client retention and budget targets. • Operating as the lead point of contact for any and all matters specific to client’s accounts • Assist with challenging client requests or issue escalations as needed. • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Building and maintaining strong, long-lasting customer relationships. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

    • Sr. Executive - Operations & Project Management
      • Jan 2020 - Sep 2021

      • Developing strategic long-range plans to achieve strategic objectives. • Implementation of software’s such as Basecamp, FolderIT and Bitrix24. • Regular trainings to the team and managing the software. • Responding to daily problem or issues in software. • Receiving and responding to approvals and notifications. • Maintaining proper track of the pitches done till date. • Oversight of day-to-day operations. • Communicator between management and team.

    • India
    • Advertising Services
    • 1 - 100 Employee
    • Client Servicing Executive
      • Aug 2018 - Dec 2019

      • Understanding the business requirements & suggest the best possible platform to the clients • Planning & Executing the campaigns to make sure the brand goals is achieved whether it is E-commerce, Reach & Branding, Sales, Engagement & etc. • Taking charge and coordinating throughout the vertical heads for the smooth execution of the campaign. • Suggesting best campaigns as per client brief. • Communicating weekly, monthly progress & strategies with the clients. • Increasing… Show more • Understanding the business requirements & suggest the best possible platform to the clients • Planning & Executing the campaigns to make sure the brand goals is achieved whether it is E-commerce, Reach & Branding, Sales, Engagement & etc. • Taking charge and coordinating throughout the vertical heads for the smooth execution of the campaign. • Suggesting best campaigns as per client brief. • Communicating weekly, monthly progress & strategies with the clients. • Increasing efficiency of the assigned accounts month by month on different platforms. • Monthly client review & internal stakeholders review for overall performance delivered in a month. • Updated with the current trend and executing same on the active campaigns. • Lead point of contact for any and all matters specific to client’s accounts • Maintaining and retaining old clients. • Understanding client requirement & fulfilling the same with the team. • Develop new business with existing clients and identify areas of improvement to meet sales quotas. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Show less • Understanding the business requirements & suggest the best possible platform to the clients • Planning & Executing the campaigns to make sure the brand goals is achieved whether it is E-commerce, Reach & Branding, Sales, Engagement & etc. • Taking charge and coordinating throughout the vertical heads for the smooth execution of the campaign. • Suggesting best campaigns as per client brief. • Communicating weekly, monthly progress & strategies with the clients. • Increasing… Show more • Understanding the business requirements & suggest the best possible platform to the clients • Planning & Executing the campaigns to make sure the brand goals is achieved whether it is E-commerce, Reach & Branding, Sales, Engagement & etc. • Taking charge and coordinating throughout the vertical heads for the smooth execution of the campaign. • Suggesting best campaigns as per client brief. • Communicating weekly, monthly progress & strategies with the clients. • Increasing efficiency of the assigned accounts month by month on different platforms. • Monthly client review & internal stakeholders review for overall performance delivered in a month. • Updated with the current trend and executing same on the active campaigns. • Lead point of contact for any and all matters specific to client’s accounts • Maintaining and retaining old clients. • Understanding client requirement & fulfilling the same with the team. • Develop new business with existing clients and identify areas of improvement to meet sales quotas. • Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Show less

  • D S Mulchandani & Co.
    • Indore, Madhya Pradesh, India
    • Digital Marketing Executive
      • Jan 2018 - Jul 2018

      • In charge of handling social media. • Designing of the book cover. • New book launch • Competitive product monitoring. • Regular check on mobile app development. • Handling day to day issues related to working of mobile app from end user (Students). • Customer feedback related to user interface of mobile app. • Developing content and presentation for CA student. • In charge of handling social media. • Designing of the book cover. • New book launch • Competitive product monitoring. • Regular check on mobile app development. • Handling day to day issues related to working of mobile app from end user (Students). • Customer feedback related to user interface of mobile app. • Developing content and presentation for CA student.

  • MORE Consulting
    • Mumbai Area, India
    • Client Servicing Intern
      • Jun 2017 - Jul 2017

      • In charge of overall discussion with the client. • Packaging & competitive price. • To take care of promotional activities like Poster, banners, danglers designing & Printing, Gifts Selection etc. Customer feedback & market research. • Connector between client and creative team. • In charge of overall discussion with the client. • Packaging & competitive price. • To take care of promotional activities like Poster, banners, danglers designing & Printing, Gifts Selection etc. Customer feedback & market research. • Connector between client and creative team.

Education

  • Prestige Institute of Management & Research, Ring Road, Indore
    MBA, Advertising And Public Relation
    2016 - 2018
  • M.K.H.S. Gujarati Girls Commerce College, Indore
    Bachelor of Commerce - BCom, Marketing
    2013 - 2016

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