Sakhumzi Ncapayi (MBA)

Senior Commercial Manager at Coca Cola Shanduka Beverages
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • Xhosa Native or bilingual proficiency
  • English Full professional proficiency
  • Zulu Limited working proficiency

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Experience

    • Manufacturing
    • 1 - 100 Employee
    • Senior Commercial Manager

    • South Africa
    • Food and Beverage Services
    • 700 & Above Employee
    • District Manager Border-Kei
      • Mar 2021 - Present

    • Manufacturing
    • 1 - 100 Employee
    • Regional Sales Manager
      • Apr 2015 - Mar 2021

      To develop, control, coordinate and lead the execution of all Sales and related strategies and supporting activities of CCSB thus ensuring the attainment of Organizational Volume - and Revenue Growth.₋ Strategy execution₋ Profitable Revenue Management₋ Sales Management₋ Customer Relationship Management₋ Project Management, Reporting and Market Intelligence₋ Sales Budget Management₋ Team Leadership₋ Governance₋ Ensure Regional Commercial Strategies are Developed and Executed and in line with the overall CCSB strategy for delivering step change revenue and profit growth₋ Plan and implement a competitive strategy to bring about a substantial growth in the margins₋ Identify new and emerging opportunities in the market and strategically tap into those opportunities to promote and sell our brand portfolio₋ Drive and Manage Regional Sales to ensure overall revenue targets are met through the provision of accurate and timely sales forecasts and pipelines₋ Prepare, manage and report pipelines, budgets forecasts etc. for all Regions₋ Preparing monthly reports and annual marketing budget by using one's forecasting and analytical skills through carefully studying the market trends₋ Establish and maintain effective communication channels to plants and sales centres for the dissemination of strategies, directives, sales and key messages

    • Area Sales Manager
      • Aug 2013 - Mar 2015

      • Take care of day to day management of subordinates to ensure a motivated sales team.• Ensure maximum contribution to profitability.• Maximise revenue and turnover to achieve market share targets in accordance with Company strategy.• Get involved with actual sales to ensure achievement of budgets and sales targets and to maximise turnover and revenue.• Provide support to customers in the form of technical support or promotional support in order to maintain and grow the customer base by ensuring customer satisfaction.• Assist the organisation in setting of strategy by setting targets and turnover (volume and value) and then assisting with the achievement thereof through customer visits and establishment of customer needs.• Assist with the credit management function by determining which accounts should be opened and which not, and in so doing, contributes to profitability.• Set and optimise the achievement of volumes and value of sales targets.• Establish turnover objectives for the organisation and contributes to maximum profitability through input from subordinates.• Manage costs of the Department.• Identify the needs of the total territory and area within his/her responsibility to maximise turnover.• Collect and collate market intelligence as a contribution factor to strategic information and provides information back to the market.• Manage balanced customer and product mix.• Manage the planning, budgeting and pricing functions within his area of responsibility.• develop and implement business development plans and strategies• achieve profitable growth• implement customer business development plans and programmes• maintain integrity of accounts systems, policies, procedures and standards• applying values• Develop, communicate and implement Individual Business Plan• Manage change• Develop and monitor performance goals

    • South Africa
    • Food and Beverage Services
    • 700 & Above Employee
    • Sales Team Leader
      • Apr 2010 - Aug 2013

      Implement a market driven differentiated service that builds sustainable competitiveness within Key Account Groups, thereby delivering sustainable growth in brand equity, sales volume, market share, competitive advantage and corporate reputation.• Achieve sales volume and market share targets in identified segments.• Implement the national/regional and adhoc promotions according to the RMP. This includes demand shaping promotion activities.• Ensure effective placement of fridges as per the regional marketing plan.• Ensure BTL merchandising execution according to regional marketing plan.• Execute customer signage according to the regional marketing plans.• Manage price to regional recommended selling prices per segment guidelines.• Manage the brand category to SAB guidelines.• Ensure AMPPS and all related activities are executed to SAB guidelines.• Develop and manage sound customer relationships.• Ensure rep calling is executed according to the defined TSP per segment.• Conduct monthly customer account reviews.• Handle customer and consumer complaints and queries.• Manage product quality according to SAB quality standards.• Manage sales administration.• Manage budget to promotional plans guidelines.• Manage Trade visits

    • South Africa
    • Retail
    • 700 & Above Employee
    • Customer service agent
      • Jun 2009 - Apr 2010

      • Assisting with FICA registration• Helping customers with Credit card queries • Giving financial advise to clients • Customer Satisfaction surveys• General market analysis • Assisting with FICA registration• Helping customers with Credit card queries • Giving financial advise to clients • Customer Satisfaction surveys• General market analysis

    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Marketing Intern
      • Feb 2008 - Mar 2009

      • Assisting in driving a marketing strategy which is in line with the sales strategy• Keeping in line with the national marketing guidelines and campaigns• Setting up and organizing customer events and workshops• Internal marketing, staff events and campaigns• Customer Satisfaction surveys• General market analysis• Attending appropriate seminars and information sessions • Assisting in driving a marketing strategy which is in line with the sales strategy• Keeping in line with the national marketing guidelines and campaigns• Setting up and organizing customer events and workshops• Internal marketing, staff events and campaigns• Customer Satisfaction surveys• General market analysis• Attending appropriate seminars and information sessions

    • Quality Assurance
      • Jun 2006 - Feb 2008

      Ensuring that Quality Systems are adhered to at all times by: • Doing first-off checks at start-UP’s • Updating Statistical Process Control chart daily (S.P.C)• Performing random quality, product and housekeeping checks during production • Conducting daily, weekly and monthly quality, product and housekeeping reports.• Assist with problem solving and resolutions on quality matters • Assist with FMEA (Failure mode effective analysis) • Assist with CPAR , Work instruction and control plans

Education

  • Nelson Mandela University Business School
    Master of Business Administration - MBA, Business Administration and Management, General
    2019 - 2021
  • Nelson Mandela University Business School
    Postgraduate Diploma in Business Administration -PDBA, Business Administration and Management, General
    2018 - 2018
  • Nelson Mandela Metropolitan University
    Marketing diploma, Marketing
    1999 - 2001
  • Ndzondelelo high school
    Matric
    1994 - 1999

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