Sakhile Ncala

Senior IT Engineer/Administrator at Lexcorp Legal Exchange Corporation (Pty) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA
Languages
  • English Full professional proficiency
  • Zulu Full professional proficiency

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Credentials

  • MCPS: Microsoft Certified Professional
    Microsoft
    Jan, 2014
    - Oct, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Jan, 2014
    - Oct, 2024
  • MCTS: Windows 7 and Office 2010, Deployment
    Microsoft
    Dec, 2012
    - Oct, 2024
  • MCSA: Windows Server 2008
    Microsoft
    Apr, 2012
    - Oct, 2024
  • MCITP: Server Administrator on Windows Server 2008
    Microsoft
    Jul, 2011
    - Oct, 2024
  • MCTS: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft
    Jun, 2011
    - Oct, 2024
  • MCSE: SharePoint
    Microsoft
    Apr, 2014
    - Oct, 2024

Experience

    • Senior IT Engineer/Administrator
      • Nov 2015 - Present

      Investigating and diagnosing network Reporting on IT usage statistics Setting up users and supporting them according to SLA Managing IT suppliers Configuration and installation of IT Solutions Monitoring Backups using local and cloud Managing data and mail flow using MS Office 365 and sharepoint online. Managing Call Center using Avaya System Investigating and diagnosing network Reporting on IT usage statistics Setting up users and supporting them according to SLA Managing IT suppliers Configuration and installation of IT Solutions Monitoring Backups using local and cloud Managing data and mail flow using MS Office 365 and sharepoint online. Managing Call Center using Avaya System

    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • I.T Technician
      • Aug 2010 - Sep 2015

      Microsoft Product Knowledge Windows 7,Vista,XP ,CRM MS Office 2003/007/2010 Server 2008 R2/2003 NOD32 Antivirus Business Refurbishing Of All Rented Equipment End-User Support Creating Image For New Equipment Troubleshooting Repairing Faulty Equipment Software Upgrade And Downgrade Customer Call out IT Asset Management using CRM CRM knowledge and experience Active Directory Management Knowledge DHCP installation and management Email configuration, support, backup and restoring of PST. Files Printer installation and Configuration Supporting user in the use of computer equipment by Providing necessary training and advice Show less

    • Technician
      • Aug 2009 - Aug 2010

      • Laptop assessment and assembly •Desktop assessment and assembly •Printer Assessment and assembly •LCD assessment repairing •Quality control •Closing calls • Laptop assessment and assembly •Desktop assessment and assembly •Printer Assessment and assembly •LCD assessment repairing •Quality control •Closing calls

Education

  • Dynamix learning Solution
    MCITP(SERVER ADMINISTRATOR)
    2010 - 2011
  • Online- Ebooks
    IT Networking
    2014 - 2014
  • Careers IT
    A+, N+
    2009 - 2010

Community

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