Database Administrator

• Jan 2018 - Present

System Administrator

• Nov 2015 - Dec 2017

• Wireless access point configuration. • Remote Desktop Services and Remote assistance. • Configuring & Troubleshooting of Desktop/Laptops for L1 & L2 & Managing backup and recovery. • Active directory management, NTFS security, disk quota management • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users. • Act as a senior resource for other System Engineers and for the team. • Well versed in Implementing, Managing and Maintaining a Microsoft Windows Server 2003 Network Infrastructure including Active Directory, Group Policy, VPN, DFS, WINS, DNS, DHCP, IIS, IP-Addressing, Plan to offer Remote-Assistance to Client computers, file replications and logon scripts. Installing and configuring File and Print Servers. • Managing and Maintaining the Servers, PC’s, Routers and Switches. • Setup desktop computers and peripherals and test network connection. • Responsible for managing backups. • Creating standard process for group policy deployment. • Active Directory users and groups management. • Configuring and troubleshooting Microsoft Outlook and Outlook express. • Opens and routes incoming mail and prepares outgoing mail. • Monitoring of virus issues through Symantec Endpoint Protection antivirus. • Management of the daily data backup and retrieval scheme • Training new employees. Show less

Support Engineer

• Aug 2015 - Nov 2015

System Support

• Jun 2014 - Jul 2015

Roles and responsibilities: • Assembling and installation of desktops. • Installing of Operating System & applications. • Installation of Anti-Virus tool on desktops and support • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. • Trouble shooting hardware, software & networking problems. • Installing and configuring the peripherals, components and drivers. • Installed and configured DHCP Client/Server • Test computers to ensure proper functioning of computer systems. Show less