Sr. Delivery Manager

• Apr 2021 - Present

Operations Manager

• May 2019 - Apr 2021

Project Manager

• May 2015 - May 2019

Mitr is a young company focused on development of content in new age technologies such as HTML5. Since inception our goal has been to invest in technology solutions that will solve the need of today’s customer for development of HTML5 content with ease. Our solutions for the same has been well accepted by the industry and are now tested by leading education publishers and corporates of the world. Our team of 75 professionals based in Mumbai, work as your extended team to assist you in your learning content development needs. Be it legacy Flash to HTML5 conversion, or development of rich interactive media our team is well equipped to work with you to provide you right solutions for your needs. Job Responsibilities:  Executing the projects end to end (from KickOff till Project Closure).  Project Plan creation and executing the project as per the plan.  Keeping a track of planned vs actual effort spent on project on a weekly basis.  Daily Allocation to the team members assigned on the project and tracking it on daily basis. (Team Size – 16 members)  Keeping a track of the project schedule.  Single point of contact for Client communication. Responsible for answering all client queries and also to get the internal queries resolved from client as and when required.  Conducting a project status meeting with client and with the management on weekly basis.  Tracking the invoices and change request (if any) of the project.  Highlighting the risk to the client as and when it occurs.  Overall responsible for executing the project within the budget effort and with high customer satisfaction. Show less

Project Manager

• Mar 2014 - Mar 2015

HCL Learning is a part of HCL Infosystems, a $2.6 billion ICT Enterprise. We are the only education company whichrests on strong research &development to design offerings for you, following full cycle of: • Conducting research to understand real needs of our customers • Develop offerings based on those needs and • Measure the impact of its offerings to further enhance its offerings Job Responsibilities:  Managing project like video development for Shiv Nadar Foundation (an initiative taken by HCL Founder for UP government). The project requirement is to develop around 350 videos and each will be of around 40-50 mins. And other projects like development of videos based on English Literature topics (Class 9 & 10), Science (Class 11 & 12), Business Studies (Class 11 & 12) etc.  Creating Project plan for the allocated projects.  Monitoring & tracking the allocated task on daily basis.  Weekly Status Meeting with Senior Management to showcase the Plan Vs Actual, risk identified, challenging & concerns, if any.  Vendor Management & Coordination involves allocation task, defining timeline, creating invoices, tracking payments.  Current Team strength in the project – 25-30 Animation team members (2D animators), 5-7 Instructional Designer’s and writers  Client Coordination involves – Weekly Status report, getting reviews done from client, sharing the delivery schedule, sharing the estimation (effort and cost) for the additional task allocated by client. Show less

Deputy Project Manager

• Jul 2011 - Mar 2014

Zee Learn is one of the leading companies in Education in India with the fastest growing chain of K-12 schools and India’s No 1 chain of pre-schools in its portfolio. Zee Learn acts as a consultant to local entrepreneurs who wish to setup K-12 schools, under its brand name Mount Litera Zee Schools and provides end to end Education management and Advisory services. Zee Learn also runs India's No. 1 chain of pre-schools Kidzee. Kidzee is a pioneer in organized and standardized pre-schooling in the country. Zee learn has more than 1000 Kidzee centers PAN india. Job Responsibilities:  Managing various types of projects for core academic team. The projects for School (Grade 1-10), Pre-School (PG-Sr.KG), Science programmes and Teacher Training Module. Currently, we are in a progress of developing Application for tab and Audio\Visuals for Preschool segment.  Creating Project plan for the defined projects.  We have a total team strength of 28 members which includes Research Heads, Research Leads, and Research Associates.  Daily Allocation, monitoring and tracking of the task allocated to the team members.  Sharing status report with academic head on weekly basis. Which includes Planned vs actual achieved, concerns\issues\decision pending, dependency factors, deviations.  Vendor RFP, vendor evaluation and selection.  Maintaining contract of all the freelancer, consultants, and vendors and processing there payments.  Providing training to the academic team members on different applications like IWB (Interactive White Board) and SVN (Subversion) etc. Show less

Senior Project Coordinator

• Aug 2005 - Jul 2011

Lionbridge is the leading provider of testing, development, translation and localization services which help global companies to meet their customers language and cultural preferences by adapting a wide range of deliverables of products, documentation, Websites, Software, Marketing materials, Multimedia, training and eLearning Content. Lionbridge employees 4,600 specialists, including linguists, project managers, engineers, subject matter experts, content developers, and quality assurance professionals, in 26 countries. In addition to that 1,600 development and testing professionals can be found in our solution centers in India, China, and Eastern Europe. Worked as Senior Project Coordinator since Oct, 2008 Job Responsibilities:  Analyzing the RFP’s and creating Proposal\Estimation to bid for upcoming projects.  Managing various kind of projects like e-learning, conversion, maintenance, for different clients.  Creating Kick-Off Presentation, Project Plan (PMP), Schedule, Process Flow, Project Status Report, MOM, and Query Log sheet for the projects.  Defining KRA to all the team members who are working on the project.  Creating NDA’s and Consulting Agreements for the Freelancers and External Vendors working on the project.  Closely monitoring and controlling the internal status of the project.  Tracking the actual efforts of Internal resources against the planned efforts.  Tracking the PO’s and invoices of the clients, contractors, Freelancers and vendors.  Conducting appraisal for all the team members who are working on my projects and rating them.  During the project execution if there is any change in scope, the same has been communicating with client and accordingly creating Change Request document for their signature\approval. Show less