Sajan Thankachan

Sr Network Eng at CENX
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English -
  • Hindi -
Skills

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Credentials

  • SAFe 4 Practitioner Certification
    Scaled Agile, Inc.
    Dec, 2019
    - Oct, 2024
  • Windows NT MCP
    Microsoft

Experience

  • CENX
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Sr Network Eng
      • Mar 2017 - Present

      March 2017-Present CENX: Sr.Network Eng. Professional services • LSO Workflow for Telecom Italia, for AWS and Azure connectivity via API • AWS directconnect / Azure Expressroute and Layer 2 connectivity • Configuring of Routers Cisco and Juniper March 2017-Present CENX: Sr.Network Eng. Professional services • LSO Workflow for Telecom Italia, for AWS and Azure connectivity via API • AWS directconnect / Azure Expressroute and Layer 2 connectivity • Configuring of Routers Cisco and Juniper

  • GENBAND
    • United States
    • Telecommunications
    • 300 - 400 Employee
    • Sr Ops Specialist (OPS)
      • May 2010 - Feb 2017

      Working on Supporting Unified Soft phone clients (VoIP) on Mac, Windows, Android and IOS clients as well as Supporting the Server platform which enables the client configuration on the fly. • VOIP mobile client Support Android /IOS mobile VOIP client. • Install, upgrade, administer and support Mobile client configuration server. • Worked with various customers across the globe, Telecentro, PLDT, NEC, Telefonica, Telus, Charter • Created procedure to have geo redundant system for the Client Configuration server. • Provide 24x7 hour 2nd Level Technical support on Web Application Manager/Caller ID solution. for Rogers Show less

  • Nortel
    • Norway
    • Telecommunications
    • 1 - 100 Employee
    • IPTV Product support
      • Oct 2007 - May 2010

      Sr Network Specialist /Team Leader / Consultant with 12+years’ of hands-on experience in multiple roles, including Support Engineer, VO/Trails Engineer, Team Leader and technical Consultant at large scale Enterprise and ISP clients. Well experienced in many Networking areas like Network Management ,Network Design, Project Planning, Operational Troubleshooting, ongoing Maintenance, Project Implementation and also physical layer Structured Cabling. Practically proficient in technology areas like IPTV, WiMax, Wireless UMTS, GPRS, OAM, Performance management, Firewalls, etc. Show less

    • Wireless network Management Product supprt GPS
      • Apr 2004 - Oct 2007

      Working on Wireless network Management product which did the FCAPS for the whole GPRS,UMTS, networks.• Instrumental in securing multimillion-dollar contracts from customer like T-Mobile, O2, Vodafone, BSNL by completing the deployment/ implementation of the project and acceptance testing on time.• Provide 24-hour 2nd level technical support for Nortel’s Wireless OAM solution for the following Technologies GPRS, UMTS, LTE. • Establish product quality by assisting with trials and installation of new OAM releases at customer sites. • Participate successfully in several VO/Trail Activity at Various Customer sites (BSNL India, T-Mobile Germany, O2 Ireland) • Configuration and Administration of network elements such as: SGSN PP15K, GGSN Shasta, PP8600, SIGs, ERS8600, ASN. • CERT Security Scan reports verification against product and work with vendors for the fix. • Train wireless NTS Support Engineer with OAM specific applications. • Install and test patches on a simulated customer environment before applying it to the customer’s network. • Represent the team in Interoperability team meetings. • Keep the lab up-to-date with ordering the latest hardware, install and upgrade with latest Wireless solutions releases. • Configure Solaris Volume Manager RAID. Show less

    • Wireless OAM/CGFGNPS Ottawa, Canada
      • Jan 2001 - Apr 2004

      • 24-hour 2nd level technical support for Nortel’s Wireless OAM (GPRS, UMTS) • Support for Policy Services (DNS, DHCP, RADIUS) • VO/Trials at various Customer sites (Vodafone UK, O2 Ireland) • Support of OAM functionality Via Citrix Servers • Work with Nortel IP VPN Connectivity, Oracle and LDAP server • Prime for Service Accounting (Charging gateway function), also known Preside service accounting. • Participate in on call support and create several customer filters as per customer requirement. • Attend CSR (Customer Service Request) reviews and primed activities to improve product quality to ensure customer satisfaction. • Create scripts to filter accounting records as per customer requirement. Show less

  • SLMsoft Inc.
    • Canada
    • Information Services
    • Firewall Support Engineer
      • Jul 1999 - Jan 2000

      • Provide 2nd level support for Milkyway firewall Products in both Solaris and Windows platforms globally • Provide 2nd level support for Milkyway firewall Products in both Solaris and Windows platforms globally

  • Public works Canada
    • Consultant
      • Dec 1998 - Jun 1999

      • Migration from banyan tree to Novell NetWare servers. • Post Migration support. • Migration from banyan tree to Novell NetWare servers. • Post Migration support.

  • Media Computer Solutions
    • United States
    • Software Development
    • 1 - 100 Employee
    • Network Engineer
      • Apr 1995 - Sep 1998

      • Project with BRITISH PETROLEOUM (Windows NT 4.0/Exchange 5.0 ADMINISTRATION) • Configuration, Support & Administration of Windows NT 3.51/4.0 & MS Exchange 4.0/5.0, MS • System Management Server, RAS. • Novell NetWare 4.XX/3.XX/2.XX, OS/2, OS/2 Warp, UNIX, CC Mail, MS Mail, PC Anywhere. • Project with BRITISH PETROLEOUM (Windows NT 4.0/Exchange 5.0 ADMINISTRATION) • Configuration, Support & Administration of Windows NT 3.51/4.0 & MS Exchange 4.0/5.0, MS • System Management Server, RAS. • Novell NetWare 4.XX/3.XX/2.XX, OS/2, OS/2 Warp, UNIX, CC Mail, MS Mail, PC Anywhere.

  • Ashtech Infotech Pvt Ltd
    • India
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Technical Support
      • 1993 - 1995

      Installing Windows NT , Novell netware Servers and LAN and Wan configuration using routers and switches. Installing Windows NT , Novell netware Servers and LAN and Wan configuration using routers and switches.

Education

  • Bachelor’s Degree, Electronics and Communication
    1988 - 1992
  • N M A M Institute of Technology, NITTE
    Electronics and Communication, Electronics and Commuication Eng
    1988 - 1992

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