Experience

VCTPL - Visakha Container Terminal Pvt. Ltd.

• India
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Information Technology Executive

  • Apr 2023 - Present



Federal Operations and Services Ltd (FedServ)

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• Network Support Engineer

  • Mar 2021 - Apr 2023

  With my extensive background in Networking Information Technology and Technical Support, I possess the skills and expertise required to manage over 350 computers/laptops and approximately 350 employees. As an experienced Executive Network Support Engineer, I have gained substantial knowledge of McAfee Endpoint Security and IT Operations. My proficiency in Desktop Computers has allowed me to excel in Endpoint Security, and my familiarity with Hardware Support and Help Desk Support has made me skilled at troubleshooting Computer Networking and IT Operations. In addition, my experience in IT Management has enabled me to manage complex IT projects and teams effectively. One of my notable strengths is my ability to provide high-quality Remote Troubleshooting, which allows me to address technical issues promptly and effectively, resulting in minimized downtime and optimized productivity. Moreover, my proficiency in Software Installation enables me to streamline processes and ensure that all employees have the necessary tools to carry out their tasks efficiently Throughout my career, I have been devoted to delivering exceptional service and demonstrating a commitment to excellence. I am proficient in communicating with stakeholders at all levels, ensuring that IT operations are aligned with business objectives. Additionally, I am adept at identifying and mitigating risks, ensuring the reliability and security of all systems. Show less



Rain Cements

• India
• Wholesale Building Materials
• 1 - 100 Employee

• Information Technology Professional (EDP)

  • Mar 2019 - Mar 2021

  I am employed as an IT professional (EDP) at Rain Industries, where my client company is Human Power Services Pvt Ltd. My responsibilities primarily include hardware troubleshooting and system installation for this industrial company. Whenever there are any issues in Weybridge, I visit the location to resolve system and laptop-related issues, provide antivirus support, vendor support, basic network support, configure IPv4/IPv6, ensure file sharing access, manage assets, troubleshoot printers, and manage around 150-200 employees. Show less