Experience

Doosra

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer support and Operations

  • Dec 2019 - Present

  Doosra is a privacy focused phone number service. We launched NoTring (the predecessor to Doosra) last year as a sort of proof of concept and it took off to a point where we decided to launch it as a more well thought out product. This is how we arrived at Doosra. As a part of the Doosra core team these are my duties and responsibilities: - Handling daily ops - Relationship management between external vendors and service providers (branding agency and telecom operators) - Built the customer support team from scratch - Worked on training modules & conducted training and assessments for the team, also worked on the creation of a knowledge-bank for CRM portal. - Handling Social media accounts (Instagram, Facebook, LinkedIn, Twitter and YouTube)



NoTring

• India
• Information Technology & Services

• Marketing and Operations

  • Sep 2019 - Dec 2019

  Duties and Responsibilities: - Campaign Manager - Handling Social Media Accounts (Instagram, Facebook, Linkedin, Twitter and YouTube) - Customer Support through Zendesk Duties and Responsibilities: - Campaign Manager - Handling Social Media Accounts (Instagram, Facebook, Linkedin, Twitter and YouTube) - Customer Support through Zendesk



Axis Bank

• India
• Banking
• 700 & Above Employee

• Officer

  • Sep 2018 - Jan 2019