Experience

Cheeky Monkeys

• United Arab Emirates
• Entertainment Providers
• 1 - 100 Employee

• Vice President Operations

  • Feb 2018 - Present

  Managing the operations and expansion of 'Cheeky Monkeys' Edutainment centers across the US market Managing the operations and expansion of 'Cheeky Monkeys' Edutainment centers across the US market



Concentra

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• National Account Manager

  • Nov 2014 - Sep 2016

  Responsible in supporting and propelling market penetration by reaching out to current customers, managing existing accounts and acting as a liaison between these organizations and Concentra clinics. Use customer service, sales and product expertise to influence customers, offering Concentra products, and optimizing business outcomes in the process. Identifying and pursuing additional opportunities for customer growth while consistently exceeding sales growth objectives in accordance with the Concentra sales model. Managing customer expectation and ensuring the delivery of exceptional customer service. Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Personal Banker

  • Nov 2013 - Nov 2014

  Performing intermediate duties and support related to branch operational activities and financial services; Processesing all new account transactions Assisting customers in their selection of various accounts and financial services Cross-selling the Bank's products and services Opening, maintaining and closing of all account types Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services Providing leadership, training and support to less experienced New Account Representatives and other branch staff members. Show less



Renaissance Wireless Inc.

• Dallas/Fort Worth Area & Las Vegas Nevada

• HR Executive

  • Jan 2011 - Nov 2013

  Undertook recruitment and administration activities which included interviewing, preparing offer letters, reject letters, probationary period monitoring, reference requests, maintaining recruitment agency files, reference check and on boarding of new staff. Administered the starters and leavers’ processes ensuring all relevant departments and HR records are updated. Developed HR processes and procedures including recruitment, absenteeism and other internal policies. Administered all staff correspondence relating to employment matters including preparing contractual and non-contractual documents Carried out induction training and coordinated training programs for new starters with the brands Created and maintain all employee files Initiated a recognition programs to increase morale and enthusiasm among employees. Created weekly/monthly Performance reports. Established yearly performance appraisals reviews for staff at all level. Provide general administrative support to other department Assisted Sales and Marketing team in ad hoc projects and process improvements Show less



Chase

• United States
• Financial Services
• 700 & Above Employee

• Personal Banker

  • May 2010 - Nov 2010

  Acquire new relationships and deepen existing relationships through profiling, meeting and cold calling to try and uncover additional needs. Evaluate client’s financial needs and recommend products to meet their needs. Strong sales skills selling financial products and convenience items. Strong customer service and organizational skills. Maintaining high level of personal sales. Process and close Home Equity Loan, Auto Loan, and Personal Loan applications Acquire new relationships and deepen existing relationships through profiling, meeting and cold calling to try and uncover additional needs. Evaluate client’s financial needs and recommend products to meet their needs. Strong sales skills selling financial products and convenience items. Strong customer service and organizational skills. Maintaining high level of personal sales. Process and close Home Equity Loan, Auto Loan, and Personal Loan applications



Cobalt Real Estate

• Dubai, United Arab Emirates

• Marketing Specialist

  • Jan 2006 - Jan 2009

  Developed and delivered successful marketing communications plans for product launches, events, sales support, including defining objectives, identifying audiences, message mapping, determining an integrated marketing mix, timeline development, budgeting, execution of all deliverables, and success measurements Ensured consistent adherence to brand guidelines and trademarks in all marketing materials and activities Planned and executed internal and external communications including brochures, product sheets, collateral, web content, trade advertising, phone scripts, signage, testimonials, and other support tools Supported CEO and other business leaders through presentation and script development Planned, organized, executed and managed events including trade shows, customer and partner events, industry events, sales training sessions and other corporate events Collaborated cross-functionally on projects with key members, including product, sales, market research and business development teams Ensured media coverage through press releases and press conferences and develop key relationships with industry press Oversaw electronic communications including email development and bulk broadcast, adhering to regulations and enhancing this communication channel Defined and implemented clear positioning and messaging for recognition programs Developed promotions, campaigns and scripts for sales team to support sales efforts, tools, product launches and events. Show less