Topline | Saiful Islam Rokan

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Saiful Islam Rokan

Assistant Admin at Cursor Limited

Contact Information

us****@****om

(386) 825-5501

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Location

Chattogram, Chattogram, Bangladesh, BD

Languages

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Assistant Admin
- Jun 2022 - Present
As a Customer Relationship Officer and Assistant Admin at Cursor Limited, I am responsible for maintaining strong relationships with clients and ensuring their needs are met in a timely and efficient manner. My duties include managing customer inquiries and complaints, providing support and advice on products and services, and working with cross-functional teams to resolve customer issues. I also assist with administrative tasks and support the smooth running of the company. This includes managing office operations, scheduling appointments, and organizing and maintaining company records. My excellent communication and interpersonal skills have allowed me to build strong relationships with customers, helping to increase customer satisfaction and loyalty. My attention to detail and ability to multitask effectively have made me a valuable asset to the Cursor Limited team. Through my role at Cursor Limited, I have gained a comprehensive understanding of the software development industry and developed a strong foundation in customer service, administration, and relationship management. Show less

Marketing Promotion Officer
- Jan 2018 - Jun 2022
As a Marketing Promotion Officer at RN Pharmaceutical Limited, I was responsible for promoting and marketing the company's products to healthcare professionals, patients, and the general public. My duties included developing and implementing marketing strategies, conducting market research, managing campaigns and events, and collaborating with cross-functional teams to drive sales and brand awareness. I was also tasked with creating and managing content for various channels, including digital platforms, print media, and sales collaterals. I used my excellent communication and interpersonal skills to build strong relationships with key stakeholders and to ensure that marketing initiatives were aligned with the company's overall goals and objectives. Through my efforts, I was able to increase brand recognition and customer engagement, resulting in improved sales and customer loyalty. My experience at RN Pharmaceutical Limited has given me a comprehensive understanding of the pharmaceutical industry and a strong foundation in marketing, which will be valuable in future endeavors. Show less

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