Experience

Gibtelecom

• Gibraltar
• Telecommunications
• 1 - 100 Employee

• System Analyst

  • Aug 2021 - Present



ZINNIA TELECOMUNICACIONES SL

• Spain
• 1 - 100 Employee

• Customer Service Supervisor

  • Mar 2019 - Aug 2021



Quiqup

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Personal Shopper

  • May 2016 - Mar 2017

  My role entailed: • Preparing the customer’s personal shopping list. • Providing excellent customer service over the phone, solving any customer enquiries and building rapport. • Communicating with staff on the shop floor and couriers. My role entailed: • Preparing the customer’s personal shopping list. • Providing excellent customer service over the phone, solving any customer enquiries and building rapport. • Communicating with staff on the shop floor and couriers.



Naturall

• London, United Kingdom

• Sales Assistant

  • Nov 2015 - Mar 2016

  My role entailed: • Making coffee. • Selling healthy products, explaining the benefits. • Managing till. • Stock checks. • Closing the shop. • Cleaning. My role entailed: • Making coffee. • Selling healthy products, explaining the benefits. • Managing till. • Stock checks. • Closing the shop. • Cleaning.



Gibtelecom

• Gibraltar
• Telecommunications
• 1 - 100 Employee

• Junior Service Technician (Summer Scheme)

  • Jul 2015 - Aug 2015

  My role in the data centre entailed: • Maintaining the state of the racks and servers. • Running daily checks on the temperature, alarms, pressure and tidiness. • Cable replacements for racks/ creating new networks. • Granting access to external clients. My role in the data centre entailed: • Maintaining the state of the racks and servers. • Running daily checks on the temperature, alarms, pressure and tidiness. • Cable replacements for racks/ creating new networks. • Granting access to external clients.



Gibtelecom

• Gibraltar
• Telecommunications
• 1 - 100 Employee

• Junior Service Technician (Summer Scheme)

  • Jul 2014 - Aug 2014

  My role entailed: • Internet & telephone repairs. • Distributing new wireless routers. • Solving inquiries with customer’s i.e. explaining the new internet system implemented. My role entailed: • Internet & telephone repairs. • Distributing new wireless routers. • Solving inquiries with customer’s i.e. explaining the new internet system implemented.



IEC Abroad Ltd

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Student Ambassador

  • Sep 2013 - Nov 2013