Experience

Refah Kargaran Bank بانک رفاه کارگران

• Iran
• Banking
• 300 - 400 Employee

• Deputy of strategic planning

  • Mar 2019 - Present

  •Conducted Bank Refah's strategic plan for 2020-2025 including mission,vision and values statements.•Conducted Bank Refah's digital transformation roadmap.•Conducted strategic projects briefing including necessity, importance, risks, deliverables and success lead and lag indicators.•Conducted strategic projects control and monitoring based on PMBOK.•Conducted Bank Refah's digital ecosystem project as a development of business model.•Created strategies to facilitate processes and performed various duties, including researching, project management and portfolio creation.•Developed balanced score card (BSC) approach as a strategic management performance metrics.•Conducted objectives and key result (OKR) as a team and individual improvement-focused approach.•Conducted a target setting model for branch's functional metrics based on efficiency optimization.•Established project management office (PMO) to improve supervision on strategic projects.

• Senior Analyst at RAM (Regional Affairs Management of 1200 branches)

  • Apr 2011 - Mar 2019

  •Performed analysis of the relative success of the strategy suite.•Designed, built and delivered financial solutions for branches.•Evaluated competitors for the elevation of market presence based on data trends.•Collected and analyzed customers and employees opinion and judgment about quality of services.•Liaised with key customers and treasury, finance and IT departments.•Created key performance results and conducted operational and functional assessments.•Provided high level of consultation with clients and senior officers on complex and diverse issues.•Onsite audit and inspection conducted on over than 300 branches all over the country.

• Financial Business Analyst

  • Jun 2007 - Apr 2011

  •Conducted high level of statistical analysis using statistical software (SPSS – Minitab), Microsoft Excel and Access and SQL Server (SSAS).•Forecasted and analysed financial data, tracked and identified the bias using statistical methods such as Standard Descriptive Statistics, Sampling and Probability, Correlation, Regression, Analysis of Variance (ANOVA) and Hypothesis Testing.•Created variety of graphical presentations and reports using Microsoft Excel and SSRS.•Calculated sample size utilizing a strong knowledge of mathematical statistics and categorical data analysis.•Provided assistance to upper management with decision making and problem solving.•Regularly reviewed various reports/data sources to identify quality of services•Analyzed large data sets and built expert systems.



Iranian Students Polling Agency

• Statistical Assistant

  • Nov 2006 - May 2007

  •Conducted polling process such as sampling, filling, counting and reporting based on high level of statistical analysis using statistical softwares (SPSS – Minitab).•Calculated sample size utilizing a strong knowledge of mathematical statistics and categorical data analysis. •Conducted polling process such as sampling, filling, counting and reporting based on high level of statistical analysis using statistical softwares (SPSS – Minitab).•Calculated sample size utilizing a strong knowledge of mathematical statistics and categorical data analysis.



Statistical Center of Iran

• Information Services
• 1 - 100 Employee

• Technical Director

  • Jun 2006 - Dec 2006

  •Assisted in the provision of Statistical training for Iran 2006 census.•Taught and mentored over than 40 executive experts for for Iran 2006 census.•Coached 12 technical and executive teams for Iran 2006 census. •Assisted in the provision of Statistical training for Iran 2006 census.•Taught and mentored over than 40 executive experts for for Iran 2006 census.•Coached 12 technical and executive teams for Iran 2006 census.