Saibal Dasgupta
Assistant General Manager at TATWA Technologies Ltd- Claim this Profile
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Bio
Jeet Doshi
I would always remember & cherish my stint at IBM under the friendliest and most inspirational leader I have ever worked with or even heard of, the best part was that he would walk up to every person in the organisation and motivate us in our day to day working & that too in a very friendly manner due to which we could walk up to him anytime for anything. Definitely the most approachable senior I have worked under, whatever you referred to him as in the organisation he was the same for everyone though I think I can safely say that he used to like me a lot and I too have very high regard & respect for him & wish him the best always
Indrajit Das
A
Jeet Doshi
I would always remember & cherish my stint at IBM under the friendliest and most inspirational leader I have ever worked with or even heard of, the best part was that he would walk up to every person in the organisation and motivate us in our day to day working & that too in a very friendly manner due to which we could walk up to him anytime for anything. Definitely the most approachable senior I have worked under, whatever you referred to him as in the organisation he was the same for everyone though I think I can safely say that he used to like me a lot and I too have very high regard & respect for him & wish him the best always
Indrajit Das
A
Jeet Doshi
I would always remember & cherish my stint at IBM under the friendliest and most inspirational leader I have ever worked with or even heard of, the best part was that he would walk up to every person in the organisation and motivate us in our day to day working & that too in a very friendly manner due to which we could walk up to him anytime for anything. Definitely the most approachable senior I have worked under, whatever you referred to him as in the organisation he was the same for everyone though I think I can safely say that he used to like me a lot and I too have very high regard & respect for him & wish him the best always
Indrajit Das
A
Jeet Doshi
I would always remember & cherish my stint at IBM under the friendliest and most inspirational leader I have ever worked with or even heard of, the best part was that he would walk up to every person in the organisation and motivate us in our day to day working & that too in a very friendly manner due to which we could walk up to him anytime for anything. Definitely the most approachable senior I have worked under, whatever you referred to him as in the organisation he was the same for everyone though I think I can safely say that he used to like me a lot and I too have very high regard & respect for him & wish him the best always
Indrajit Das
A
Experience
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TATWA Technologies Ltd
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India
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IT Services and IT Consulting
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100 - 200 Employee
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Assistant General Manager
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May 2017 - Present
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Pace Setters Business Solutions Private Limited
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Kolkata Area, India
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Senior Manager
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Jun 2014 - Apr 2017
Responsible for the delivery of the center as per contractual standards , maintain the profitability of the center and ensure seamless delivery Responsible for the delivery of the center as per contractual standards , maintain the profitability of the center and ensure seamless delivery
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Manager Operations and Service Delivery.
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Jun 2011 - Jun 2014
Manage Operations and PnL at Tatwa BPO Kolkata for one of its esteemed client in Telecom domain. Span of control is of 550 people and is directly responsible for revenue growth and profitability of the organization Manage Operations and PnL at Tatwa BPO Kolkata for one of its esteemed client in Telecom domain. Span of control is of 550 people and is directly responsible for revenue growth and profitability of the organization
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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People Manager
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Feb 2006 - Aug 2011
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Kankei
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India
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Advertising Services
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100 - 200 Employee
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Team Lead
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Mar 2005 - Jan 2006
Kankei is a Customer Engagement Services company that assists brands in customer acquisition, customer transaction building and customer relationship management. Is headquartered in India and have offices and representatives in United States of America, Canada and Asia. Manage and develop a team of 100+ executives and support them in delivering standard customer service by ensuring that they achieve optimum output, quality and productivity standards. Kankei is a Customer Engagement Services company that assists brands in customer acquisition, customer transaction building and customer relationship management. Is headquartered in India and have offices and representatives in United States of America, Canada and Asia. Manage and develop a team of 100+ executives and support them in delivering standard customer service by ensuring that they achieve optimum output, quality and productivity standards.
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Team Lead.
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Mar 2004 - Mar 2005
An ISO 9001: 2000 company for Customer Retention Services through Call Centers, Database Management & Fulfillment Services. Effectively maintained 100% Quality checks in Service Deliver to the client by meeting all SLA requirements. Actively involved in preparation of MIS and implementation of data dashboards which were used as MIS reporting tool for top management & clients. An ISO 9001: 2000 company for Customer Retention Services through Call Centers, Database Management & Fulfillment Services. Effectively maintained 100% Quality checks in Service Deliver to the client by meeting all SLA requirements. Actively involved in preparation of MIS and implementation of data dashboards which were used as MIS reporting tool for top management & clients.
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Education
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1995 - 1998
Calcutta University
B.Sc, General Science -
1980 - 1993
DeNobili School & ST Helen
ICSE ( Indian Certificate of Secondary Education )
Community
