Experience

B-612 Remote Hands & Eyes support

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Manager - APAC

  • Jun 2016 - Present

  B-612 delivers Bespoke Remote Infrastructure Management Solutions designed to help colocation customers to maximise up time, increase assets management efficiency, quality control,reduce cost, technical excellence and customer satisfaction are at the heart of everything we do and we strive to be the best in our field. • Provide leadership to the field service team of 15 in APAC region. • Building, utilizing and motivating teams to resolve complex technical problems and improve processes. • Managing the design, integration and implementation of project deliverables. • Actively involved in team building and conflict resolutions. • Performing job duties using industry best practices and compliance with health and safety regulations. • Providing development strategies and making decisions to achieve targets.



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Integration Engineer - Storage & Servers

  • Oct 2010 - Apr 2016

  Hewlett Packard is a leading global provider of IT systems and services including Enterprise System Storage, Servers, networking equipment and hardware. As System Integration Engineer my responsibilities involved providing a range of services to HP clients across Mining, Health, Financial Services, Govt and private sectors.Key Duties as a Systems Integration Engineer• Developed successful project plans to manage Intel Server installations and configuration for Windows, Linux and VMware Operation Systems.• Successfully planned and managed HP Blade Server installation and configuration including Virtual Connect, Cisco and Procurve networking.• Efficiently managed Low and Mid-range Tape Libraries installation and configuration including MSL, EML and ESL.• Low and Mid-range Storage infrastructure installation and configuration including MSA, Left-hand, EVA, 3PAR, Storeonce throughout Western Australia and remote installations in other Australian states.• Effectively planned and successfully relocated the HP data centre clients to other Perth locations following the decision to discontinue the Perth Data Centre.• Mid-Range Infrastructure Support including Server operating System and Hardware.• Executing risk assessments utilizing established methodologies.• Presenting technical information about the company’s products and services to customers.• Leading, mentoring and coaching junior system engineers.• Understanding the customer requirements and conducting system performance testing.

• Data Center Engineer

  • Oct 2008 - Oct 2010

  Key Duties as a Data Center Engineer• Perform preventative maintenance on Data Center according to schedule and ensure effective working of mechanical building systems.• Maintain all operations systems and perform emergency functions required for smooth operation.• Administer service requests and provide resolutions to achieve required goals.• Design, deployment, and configure servers and complex IT systems.• Supervise work and maintain comprehensive workflow ticketing system.• Prepare monthly invoices and update financial budgeting in timely manner.



Progress Software

• France
• Machinery Manufacturing

• Systems Administrator

  • Mar 2006 - Feb 2008



Infinite Computer Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Network Consultant For IBM Software Labs

  • Aug 2004 - Mar 2006