Sahrish Naim
Customer Care Associate at Lug- Claim this Profile
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English Full professional proficiency
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Urdu Native or bilingual proficiency
Topline Score
Bio
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Experience
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Lug
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France
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Customer Care Associate
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Jun 2021 - Present
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Junior Marketing Coordinator
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Nov 2018 - Nov 2019
● Creating POP, Displays, Sell Sheets, Catalogues, Brochures, Signage, Presentations, Proposals and Packaging using expert knowledge of Adobe Creative Suite ● Researching and creating dieline and designing artwork for a variety of new products. ● Photographing new products and editing images using Photoshop. ● Creating computer renderings or hard copy mock-ups ● Writing creative and dynamic copy that draws attention, boosts product appeal and entices customer engagement. ● Developing planograms based on various displayer types, retailer requirements, merchandise/stock requirement ● Helping with Tradeshow set-up and tear-down ● Developing and maintaining catalogues and brochures ● Coordinating translation from English to French using translation services ● Coordinating client requests (i.e. for graphics, products, POP) ● Creating, printing and organizing sell sheets and providing the sales team with resources to enable them to sell the product (i.e photos, display ideas, samples)
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Splash International Marketing
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Canada
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Wholesale
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1 - 100 Employee
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Marketing Assistant
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Sep 2017 - Nov 2018
● Creating advertisements and design material for product and event marketing. ● Doing product photography and videography, editing photos and taking care of online catalogue with upto 4000 items. ● Assisting 26 sales representatives around Canada with new leads, existing customers and their orders. ● Assisting customer all across Canada with order entry, order status and additions to their existing orders. ● Creating quotations for companies buying items in bulk and assisting them with high resolution images for catalogues. ● Being part of the Sales Team at the Toronto Gift Fair and providing the Sales Representatives with technical support as well as taking orders from new and existing retailers. ● Currently working on recreating complete website for the company and launching Spring Catalogue for 2019.
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The Healing Lotus Massage
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Freelance Graphic Designer
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Jul 2017 - Dec 2017
● Designing and creating a wide variety of graphic art and promotional material. ● Providing graphical support for Blogs, websites and social media. ● Working on leaflets, marketing materials and banner designs. ● Producing accurate and high-quality design work ● Designing and creating a wide variety of graphic art and promotional material. ● Providing graphical support for Blogs, websites and social media. ● Working on leaflets, marketing materials and banner designs. ● Producing accurate and high-quality design work
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Wisdompad
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Pakistan
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Information Technology & Services
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1 - 100 Employee
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SEO &SMM Executive
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Nov 2013 - Mar 2014
• Provided SEO for number of international client based projects. • Getting clients sites higher on the search engine results. • Actively researching, testing and proposing new approaches to improving search engine rankings. • Optimizing websites and landing pages. • External link building with relevant high quality third party websites and directories. • Monitoring and tracking the performance of SEO campaigns, including site traffic, banner advert performance and back links. • Writing detailed monthly performance and progress reports for clients. • Writing articles for customers and posting them on relevant blogs, forums and websites. • Created web content for large number of websites. • Created & Edited Blogs, articles, web content, E-books and social media posts for different clients.
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Iraversity
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Professional Training and Coaching
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Technical Trainer
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Oct 2013 - Nov 2013
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IRAciti (Pvt.) Ltd.
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Information Technology & Services
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1 - 100 Employee
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Business Analyst / Business Unit Coordinator
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Apr 2013 - Nov 2013
• Met customer for requirement gathering, prepared Business Proposals and performed as a communication layer between user and developers. • Developed use case with UML for new product functionality and updated SOPs. • Developed use cases, workflow, screen mock-ups, and conversion requirements. • Conducted risk engineering to derive and execute action plans on time. • Prepared business process models; used Visio to create use case diagrams. • Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts. • Ensured all artifacts complied with corporate SDLC Policies and guidelines. • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met
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Meritocracy
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Trainee Business Analyst
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Mar 2013 - Apr 2013
• Performing marketing intelligence, distinguishing them on the basis of product, place, price, promotion and USPs. • Made communication designs and mockups for websites and produced web content. • Lead a project of writing e-book for an Australian University on following workshops • Performing marketing intelligence, distinguishing them on the basis of product, place, price, promotion and USPs. • Made communication designs and mockups for websites and produced web content. • Lead a project of writing e-book for an Australian University on following workshops
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Wetech Solutions Pvt Ltd
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India
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Information Technology & Services
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1 - 100 Employee
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Content Writer
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Feb 2013 - Mar 2013
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Education
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Karachi School Of Art
Diploma, Digital Communication and Media/Multimedia -
NED University of Engineering and Technology
Computer And Information Systems Engineering, Computer Engineering -
Aga Khan Higher Secondary School, Karachi
HSC, Engineering