Sahrish Naim

Customer Care Associate at Lug
  • Claim this Profile
Contact Information
Location
CA
Languages
  • English Full professional proficiency
  • Urdu Native or bilingual proficiency

Topline Score

Bio

Generated by
Topline AI

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.

0

/5.0
/ Based on 0 ratings
  • (0)
  • (0)
  • (0)
  • (0)
  • (0)

Filter reviews by:

No reviews to display There are currently no reviews available.
You need to have a working account to view this content. Click here to join now

Experience

    • France
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Care Associate
      • Jun 2021 - Present
    • Junior Marketing Coordinator
      • Nov 2018 - Nov 2019

      ● Creating POP, Displays, Sell Sheets, Catalogues, Brochures, Signage, Presentations, Proposals and Packaging using expert knowledge of Adobe Creative Suite ● Researching and creating dieline and designing artwork for a variety of new products. ● Photographing new products and editing images using Photoshop. ● Creating computer renderings or hard copy mock-ups ● Writing creative and dynamic copy that draws attention, boosts product appeal and entices customer engagement. ● Developing planograms based on various displayer types, retailer requirements, merchandise/stock requirement ● Helping with Tradeshow set-up and tear-down ● Developing and maintaining catalogues and brochures ● Coordinating translation from English to French using translation services ● Coordinating client requests (i.e. for graphics, products, POP) ● Creating, printing and organizing sell sheets and providing the sales team with resources to enable them to sell the product (i.e photos, display ideas, samples)

    • Canada
    • Wholesale
    • 1 - 100 Employee
    • Marketing Assistant
      • Sep 2017 - Nov 2018

      ● Creating advertisements and design material for product and event marketing. ● Doing product photography and videography, editing photos and taking care of online catalogue with upto 4000 items. ● Assisting 26 sales representatives around Canada with new leads, existing customers and their orders. ● Assisting customer all across Canada with order entry, order status and additions to their existing orders. ● Creating quotations for companies buying items in bulk and assisting them with high resolution images for catalogues. ● Being part of the Sales Team at the Toronto Gift Fair and providing the Sales Representatives with technical support as well as taking orders from new and existing retailers. ● Currently working on recreating complete website for the company and launching Spring Catalogue for 2019.

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Freelance Graphic Designer
      • Jul 2017 - Dec 2017

      ● Designing and creating a wide variety of graphic art and promotional material. ● Providing graphical support for Blogs, websites and social media. ● Working on leaflets, marketing materials and banner designs. ● Producing accurate and high-quality design work ● Designing and creating a wide variety of graphic art and promotional material. ● Providing graphical support for Blogs, websites and social media. ● Working on leaflets, marketing materials and banner designs. ● Producing accurate and high-quality design work

    • Pakistan
    • Information Technology & Services
    • 1 - 100 Employee
    • SEO &SMM Executive
      • Nov 2013 - Mar 2014

      • Provided SEO for number of international client based projects. • Getting clients sites higher on the search engine results. • Actively researching, testing and proposing new approaches to improving search engine rankings. • Optimizing websites and landing pages. • External link building with relevant high quality third party websites and directories. • Monitoring and tracking the performance of SEO campaigns, including site traffic, banner advert performance and back links. • Writing detailed monthly performance and progress reports for clients. • Writing articles for customers and posting them on relevant blogs, forums and websites. • Created web content for large number of websites. • Created & Edited Blogs, articles, web content, E-books and social media posts for different clients.

    • Professional Training and Coaching
    • Technical Trainer
      • Oct 2013 - Nov 2013
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Analyst / Business Unit Coordinator
      • Apr 2013 - Nov 2013

      • Met customer for requirement gathering, prepared Business Proposals and performed as a communication layer between user and developers. • Developed use case with UML for new product functionality and updated SOPs. • Developed use cases, workflow, screen mock-ups, and conversion requirements. • Conducted risk engineering to derive and execute action plans on time. • Prepared business process models; used Visio to create use case diagrams. • Interfaced with business users to prepare and update Business Process Requirements (BPR) and Software System Requirements (SSR). Created test cases and test scripts. • Ensured all artifacts complied with corporate SDLC Policies and guidelines. • Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Trainee Business Analyst
      • Mar 2013 - Apr 2013

      • Performing marketing intelligence, distinguishing them on the basis of product, place, price, promotion and USPs. • Made communication designs and mockups for websites and produced web content. • Lead a project of writing e-book for an Australian University on following workshops • Performing marketing intelligence, distinguishing them on the basis of product, place, price, promotion and USPs. • Made communication designs and mockups for websites and produced web content. • Lead a project of writing e-book for an Australian University on following workshops

    • India
    • Information Technology & Services
    • 1 - 100 Employee
    • Content Writer
      • Feb 2013 - Mar 2013

Education

  • Karachi School Of Art
    Diploma, Digital Communication and Media/Multimedia
    2014 - 2016
  • NED University of Engineering and Technology
    Computer And Information Systems Engineering, Computer Engineering
    2009 - 2012
  • Aga Khan Higher Secondary School, Karachi
    HSC, Engineering
    2006 - 2008

Community

You need to have a working account to view this content. Click here to join now