Experience

Schola

• Singapore
• E-Learning Providers
• 1 - 100 Employee

• Senior Telesales Indonesia

  • Jan 2023 - Present

  Singapore #05-20 , 71 Ayer Rajah Cresent, Singapore 139951 - Consult customers and close sales through telephone and chat - Manage customers inquiries via phone, email and chat - Coordinate course opening and class scheduling - Provide excellent after-sales service and follow up to mantain customer satisfaction - Collect information and adress customer feedback



English Academy by Ruangguru

• Indonesia
• Education Administration Programs
• 1 - 100 Employee

• Telesales Agent

  • Oct 2021 - Jan 2023

  Daerah Istimewa Yogyakarta, Indonesia



Ruangguru.com

• Telesales Agent

  • Dec 2020 - Jan 2023

  Daerah Istimewa Yogyakarta, Indonesia - Selling online tutoring application products - Customer education regarding online tutoring - Maintain relationship with customer after sales



PT VADS Indonesia

• Indonesia
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Telemarketing Specialist

  • Jul 2019 - Dec 2020

  Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia PROJECT XL PRIORITAS - Selling postpaid products to XL prepaid users - Customer education regarding postpaid XL - Continuing XL customer complaints to the relevant team.



Danone Aqua

• Manufacturing
• 700 & Above Employee

• Team Leader

  • Mar 2018 - Aug 2018

  Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia MERCHANDISER PROJECTS - Schedule visits - Monitor work progress - Responsible for building the team - Responsible for the targets that have been set - Coordinate all team members both in the field and in the office - Checking the performance of the team - Daily report to SPV team



NIPSEA Group I Nippon Paint

• Singapore
• Chemical Manufacturing
• 500 - 600 Employee

• Sales And Marketing Specialist

  • Oct 2016 - Oct 2017

  Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia - Conduct and increase sales of NIPPON PAINT CAT to Covering Area Outlets - Development Market Distribution Area Covering - Development and Coaching of SPG/SPB Retail Market Area Covering



PT. Erajaya Swasembada, Tbk.

• Indonesia
• Retail
• 700 & Above Employee

• Sales And Marketing Specialist

  • Mar 2013 - Oct 2016

  Yogyakarta, Daerah Istimewa Yogyakarta, Indonesia - Conduct and increase sales of Nokia and Xiaomi smartphones to Outlet / Phone market Covering Areas - Development Market Distribution Area Covering - Development and Coaching of SPG/SPB Retail Market Area Covering